Emily Robertson

Experience

• 

  Texas Roadhouse

  Feb 2014 - Feb 2019

  • Key Hourly Manager

    Feb 2018 - Feb 2019

  • Host/Server

    Feb 2014 - Feb 2019
• 

  Walt Disney World

  Aug 2017 - Feb 2018

  Private Dining Cashier
• 

  Law Office of Douglass L. Anderson

  Jul 2020 - Jul 2021

  Executive Legal Assistant
• 

  Global Recruiters Victoria Crossroads

  May 2021 - Aug 2021

  Administrative Assistant

  Our search consultants specialize in Heavy Civil Contruction- Road & Bridge

• 

  Victoria Independent School District

  Aug 2021 - Jun 2022

  4th Grade Science Teacher

  4th Grade Science and Social Studies

• 

  JW Marriott

  Jun 2022 - now

  *Work with Meeting & Event Planners to create detailed Event Orders and Meeting Space diagrams to organize successful events*Communicate with all Departments on upcoming Event Details to ensure proper staffing and understanding of the event for the hotel*Lead Pre-Conference and Post Event Meetings with Event Planners to ensure flawless events and to follow up on any feedback for future events*Coordinate with Culinary team to create exceptional special event menus*Open communication with Banquets and Culinary team to ensure proper room setups and food being prepared on time*Work with Group Housing Coordinator to ensure Room Blocks are built correctly and that all billing rules are setup to ensure a smooth stay for guests*Ensure group billing is setup correctly and that invoices are paid in a timely manner after group departures and that any advanced deposits are received on time*Assisting in training of new Event Coordinators and Event Managers*Individual achievement of 96% Intent to Recommend on Event Satisfaction Surveys for 2023 Show less *Collaborate with guests to provide memorable and successful meetings and events by gathering event details and creating detailed Event Orders*On-site event coordinator for meetings, events, and room blocks*Create future 10-day rooms/events forecast for hotel team to review and prepare for*Create detailed diagrams of event space setups*Work with Banquets operations team to ensure flawless service for guests*Work with Front Desk and Group Housing to ensure guest rooms are correctly booked with any special requests/accommodations guests may need*Work with Accounting team to ensure advanced deposits are charged and accounts are closed in atimely manner after event*Awarded 2022 Q4 First Chair Show less

  • Event Manager

    Mar 2023 - now

  • Event Coordinator

    Jun 2022 - Mar 2023