
Neil Hair
Research Associate, Henley Center for Customer Management

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About me
Executive Director of the Center for Teaching and Learning at Rochester Institute of Technology. Professor of Marketing, Saunders College of Business.
Education

Wantage 6th Form
-
Chartered Institute of Marketing
1996 - 1996Postgraduate Diploma
Sheffield Hallam University
1994 - 1995MSc International Marketing
Cardiff University / Prifysgol Caerdydd
1991 - 1994BSc Business Administration
Cranfield School of Management
2001 - 2004PhD
Experience

Henley Business School
Jan 2006 - nowResearch Associate, Henley Center for Customer Management
Neil Hair
Jan 2007 - nowProfessional Speaker
Independent Consultant
Jan 2008 - nowMarketing and Management Consultancy
Doyle Security Systems, Inc.
Jan 2012 - nowBoard of Advisors
Rochester Institute of Technology
Feb 2022 - nowExecutive Director of the Center for Teaching and Learning and Professor
Licenses & Certifications
- View certificate

CIM Chartered Marketer FCIM Member
CIM | The Chartered Institute of MarketingMar 2021 - View certificate

Chartered Marketer
CIM | The Chartered Institute of MarketingJan 1999 - View certificate

Fellow of the Chartered Institute of Marketing (FCIM)
CIM | The Chartered Institute of MarketingAug 2016 - View certificate

Harvard Institute for Management and Leadership in Education | MLE
Harvard Graduate School of EducationJul 2016 - View certificate

Fellow of the UK Higher Education Academy (FHEA)
Higher Education AcademyJan 2002 - View certificate

CIM Chartered Marketer FCIM Member
CIM | The Chartered Institute of MarketingJun 2025
Honors & Awards
- Awarded to Neil HairBest in Track Paper Award "Modelling e-learner Satisfaction: The Role of Online Customer Experience." 52 Academy of Marketing Conference 2019 Jul 2019
- Awarded to Neil HairThe E Philip Saunders Alumni Award for Teaching Excellence Rochester Institute of Technology Jun 2014 In recognition of dedication to the profession and advancing student career success.
- Awarded to Neil HairEisenhart Award for Outstanding Teaching Rochester Institute of Technology May 2012 Recipient of RIT's highest teaching honor.
- Awarded to Neil HairFaculty Recognition Award RIT Executive MBA Program, Saunders College of Business May 2012 In recognition of excellence in teaching and enhancing teaching as a profession.
- Awarded to Neil HairFinalist of the Innovation in Teaching and Learning with Technology Award Rochester Institute of Technology May 2007
- Awarded to Neil HairOnline Learning Exemplary Faculty Teaching Award Rochester Institute of Technology May 2007 Recipient of RIT's highest teaching award for faculty operating in an online environment.
- Awarded to Neil HairRichard and Virginia Eisenhart Provost’s Award for Excellence in Teaching Rochester Institute of Technology May 2006 Recipient of RIT's highest teaching honor for new faculty.
Languages
- quQueen's english
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