Lukas D.

Experience

• 

  Mayville State University

  May 2004 - May 2006

  Educational Technology Specialist

  ● Worked in multimedia technology and Help Desk services.● Assisted students, faculty, and staff with computer problems and questions.● Learning Management System Lead Administrator (Desire2Learn)● Arranged training sessions for faculty and staff on the use of Desire2Learn.

• 

  Corporate Technologies LLC

  May 2006 - Jan 2007

  Repair Technician
• 

  Blue Cross Blue Shield of North Dakota

  Jan 2007 - Feb 2011

  ● Organized and managed Desktop Management Setup room, documented processes for PC builds.● Rolled out software updates and new software to customers in production.● Technical support lead for Noridian's Telecommuting project of WYSE terminals and VMware Virtual Machines using VMware View 4. ● Analyze and resolve customer issues with software and hardware.● Supported Company Executives with PC and mobile phone issues.

  • Service Desk Support Analyst

    May 2010 - Feb 2011

  • Service Desk Support

    Jan 2007 - May 2010
• 

  Sanford Health

  Mar 2011 - Oct 2013

  IT Enterprise Content Management (ECM) Developer

  ● Administered OnBase, the Enterprise chosen system for electronic document management.● Obtained certifications in OCSA and OCWA.● Co-designed infrastructure and deployment of OnBase software in the Enterprise.● Assisted in design and builds of business processes within OnBase.● Mentored other OnBase administrators within the Enterprise.

• 

  Blue Cross Blue Shield of North Dakota

  Jan 2014 - Oct 2019

  • Participate in critical company projects along with reporting to Security leadership changes in those projects that will affect the company's IT security status and risk acceptance.• Develop processes for alert reviews in the company SIEM, QRadar, Database Monitoring tool, Imperva, and Email DLP, Forcepoint.• Spearheaded implementation and monitoring processes for the Database activity monitoring security tool, Imperva.• Obtained CASP (CompTIA Advanced Security Practitioner) certification.• Participated in informal Purple team activities to test established security defenses. Show less

  • Info Security Analyst IV

    Dec 2016 - Oct 2019

  • Security Analyst III

    Nov 2015 - Dec 2016

  • Security Analyst II

    Jan 2014 - Nov 2015
• 

  Noridian Healthcare Solutions, LLC

  Oct 2019 - Jan 2023

  Supervisor

  • Responsible for a team of eight Sr. Analysts.• Coordinated efforts for CMS 912 audits and annual FISMA audits.• Guided analysts on requirements for pen testing program, mail-abuse, and monitoring programs.• Coordinated System Security Plan updates that revolve around CMS Acceptable Risk Safeguards guidance.

• 

  American Farm Bureau Insurance Services, Inc. - AFBIS, Inc.

  Jan 2023 - now

  Senior Systems and Security Engineer