Daniel A.

Experience

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  University of Washington

  Jul 2006 - Aug 2016

  -Reviewed continuously changing residency state statutes and updated web content as necessary-Authored, proofed, and edited internal policy instructions regarding undocumented students and Washington State statutes -Liaison between multiple offices all over three UW campuses-Researched, interpreted, and implemented residency policy based on legislation impacts-Vetted, interviewed, and formalized candidate recommendations as a key hiring committee member-Coached, trained, and mentored peers in areas of process, policy, and database operations-Maintained student records on multiple databases with focus on 100% accuracy -Authored procedural manual for newly introduced testing requirements for international students-Authored, edited, and delivered website support enhancements for washington.edu/students/reg/residency/-Collaborated with multiple offices to ensure we were providing optimal customer service as well as maintaining a proper flow of information-Designed and provided colleague training for database coding-Key member of English language support course implementation group-Ability to shift priorities in a fast paced environment based on student and university needs-Developed parameters for queries regarding coding and database inconsistencies-Consistently sought out as key resource to interpret, manage, train, and implement policy change-Updated student database to allow for testing and course exemption with a focus on 100% accuracy Show less -Managed program activities including student documentation, archive and retention information, and statistical data for the University and the State of Washington-Designed and implemented new policy regarding residency and the Undergraduate Admissions review process-Simplified application wording and instructions-Interpreted and applied Washington State residency legislation for student applications-Updated student database for all issues regarding residency-Advised veterans and military dependents on state statute and residency benefits-Liaison between Veteran Affairs, Financial Aid, and Office of the Registrar-Advised non-native domestic, American Indian, and undocumented students regarding state statute and residency Show less

  • ESL Advisor/Counseling Services Coordinator

    Aug 2011 - Aug 2016

  • Program Coordinator/Residence Classification Specialist

    Aug 2008 - Aug 2011

  • Program Assistant

    Jul 2006 - Aug 2008
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  Massage Envy

  Jul 2011 - now

  Licensed Massage Therapist

  -Top three requested massage therapist (top requested male therapist)-Skilled in 10 different massage modalities-Document all client data obtained from health records, own analysis, and track progress-Schedule is consistently 100% booked -Extremely knowledgeable of musculo-skeletal anatomy and bodily functions-Deeply adept in treatment massage, leading to more frequent returns of clients and increase in revenue

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  Heartland Payroll

  Jan 2019 - now

  Senior Product Advisor