Mary Beth Crall

Experience

• 

  Sipos & Company Inc. CPA

  Jan 2003 - May 2006

  Executive/Administrative Assistant

  •Prepared and maintained office information, including timesheets, client billing, office bills, and contracts•Conducted interviews and supplied training for new employees•Expertly managed day-to-day business operations•Provided confidential administrative support to the executive team•Assisted with payroll processing and accounts receivable tasks•Successfully established, organized, and oversaw the launch of a new branch of the company, resolving IRS/FTB issues such as offer in compromise, payment plans, tax amnesty, wage garnishments, liens, and leviesHighlights:•Recognized the potential of radio advertisement and created a captivating commercial for AM radio station KNX1070•Expanded the client base through effective radio and local retail store advertising•Streamlined tax client preparations, enhancing overall efficiency•Implemented a cutting-edge file backup system utilizing state-of-the-art technology•Boosted revenue by spearheading a new business within the tax resolution sector, introducing a diverse range of clienteles Show less

• 

  Lighthouse Church

  May 2006 - Jul 2009

  Executive Assistant

  •Oversaw and kept all calendars including the events calendar and Executive professional calendar•Screened and handled phone calls, mail, and emails with utmost professionalism, confidentiality, and efficiency•Facilitated executive travel arrangements, meticulously organizing both domestic and international trips for individuals and larger groups•Conducted interviews with a keen eye for talent and organizational fit•Provided technical assistance, such as troubleshooting phone systems and computers•Controlled a well-stocked office by effectively handling and replenishing office supplies and equipmentHighlights:•Successfully assumed the responsibilities of three staff members, seamlessly handling additional workload and holding high productivity levels•Boosted morale within the team by inspiring a shared vision and fostering a collaborative work environment•Expertly organized tours, events, and international travel for 15 – 150 staff, council members, and volunteers, securing a seamless and enjoyable experience for all involved Show less

• 

  Along came mary

  May 2010 - now

  Hair Tamer (Hair Stylist)

  •Proved exceptional communication skills and expertly managed time to guarantee efficient operations•Organized and kept client scheduling, color formulas, and overall hair care, while also addressing licensing and documentation for the Studio/Salon•Spearheaded advertising and marketing efforts for the business, utilizing social media•Conducted sales of services, products, and inventory management•Guaranteed compliance with state board requirements by consistently cleaning and keeping up the studio, salon, tools, and products•Garnered a prestigious reputation with celebrity clientele and successfully established own studio as the renowned “Hair Tamer”•Proactively acquired new clients through various advertising networks•Offered valuable education to customers on optimal hair and skin care practices Show less

• 

  John of Italy, Salon & Day Spa

  May 2010 - Jul 2012

  Hair Stylist

  See Current Employment at Along Came Mary at Mane Tribe Salon - Same duties & skills

• 

  Along Came Mary at Sola Salons

  Jun 2012 - Jun 2016

  Hairstylist

  See Current Employment at Along Came Mary at Mane Tribe Salon - Same duties & skills

• 

  Envoy Air

  Jul 2016 - Jun 2017

  Flight Attendant

  •Extensively prepared in all aspects of the aviation industry, including ensuring the safety and security of passengers and providing exemplary customer service•Presented exceptional organizational skills and efficiency, creating a positive travel experience for passengers and putting them at ease•Proven ability to deal stressful situations while maintaining continuous contact with the public, including dealing with disorderly, intoxicated, incapacitated, ill, injured, and irate passengers•Exerted a high level of communication skills and effectively managed timeHighlights:•Possess a friendly, energetic, and enthusiastic work attitude, with a specialization in customer service and active listening skills, along with a courteous demeanor•Natural leader, able to stay calm under pressure, and a valuable team player with critical thinking and creative problem-solving abilities•Proficient in adhering to Federal Aviation Administration (FAA) regulations, insuring safety standards are met•Certified in CPR/First Aid and AEDTrained on the following aircraft: Bombardier CRJ700, Embraer ERJ-175, Embraer ERJ-140, Embraer ERJ-145 Show less

• 

  REGENCY LIGHTING AND SIGNS INC

  Jun 2017 - Sept 2017

  Collections Representative

  •Oversaw accounts payables and accounts receivables, checking compliance with relevant regulations and policies•Implemented effective debt recovery strategies, initiating necessary actions to recuperate owed funds•Recorded comprehensive debtor and arrears history, guaranteeing accurate and complete documentation for future reference•Actively engaged with debtors and customers through verbal and written communication, employing a professional and persuasive approach

• 

  Junkyard Cafe

  Sept 2017 - Sept 2018

  Food Server

  •Successfully trained as a hostess, server, and expediter•Executed food preparation with exceptional effectiveness and efficiency•Demonstrated strict adherence to company policies and regulations governing food and alcohol service•Conducted thorough inspections of food orders prior to serving•Held a consistently friendly, positive, and professional demeanor when interacting with customers

• 

  Starbucks

  Jan 2019 - now

  Barista/Trainer

  •Provided exceptional customer service to both co-workers and customers•Trained and certified newly hired Starbucks partners through the barista certification process, insuring all “bean sprouts” were properly educated on food safety procedures and Starbucks drink recipes to corporate standards•Trained new employees on opening and closing procedures and how to exceed customer expectations•Ensured adherence to company processes and procedures•Effectively communicated with all levels of the organization•Utilized interpersonal skills and efficiency to consistently provide fast, and friendly service•Served over 150 customers per day, giving each customer undivided attentionHighlights: Certified Starbucks Barista Trainer, Certified Starbucks Barista Show less