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Danielle Van Weenen TAP.cert

Danielle Van Weenen TAP.cert

Customer Service Representative

Followers of Danielle Van Weenen TAP.cert272 followers
location of Danielle Van Weenen TAP.certCoventry, England, United Kingdom

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  • Timeline

  • About me

    Change Lead @Compass | People & Technology Transformation

  • Education

    • Finham Park Sixth Form

      2003 - 2005
      High School A Level CCD

      A Level - English LiteratureA Level - Philosophy AS Level - Critical Thinking

    • University of Northampton

      2005 - 2008
      Philosophy and Art History Foundation Degree Art History Foundation Degree

      Activities and Societies: Mixed Lacrosse, Women's Rugby and American Football Teams Philosophy Debate Club Art History Travel Club Art History (major)Philosophy (major)Critical Thinking (minor) History (minor)

  • Experience

    • Thistle Insurance Services

      Jun 2011 - Oct 2013
      Customer Service Representative

      Customer Service Advisor for niche General Insurance ProductsEmployee Trainer and Supervisor

    • NFU Mutual

      Oct 2013 - Feb 2022

      Delivery and Design for the CRM Project Investments - Pensions - Life Insurance Personal License - Telephone based Non-Advised Customer Service SellerNon-Advised distribution channel for Agency Network & Financial Advisors

      • CS Ops Change Delivery Specialist (Continuous Improvement & Strategic Change)

        Feb 2019 - Feb 2022

      • Learning And Development Specialist (CRM Project)

        Mar 2017 - Feb 2019

      • Product Information Consultant (Trainer & Coach)

        Oct 2013 - Mar 2017

    • Save the Children UK

      Mar 2022 - Feb 2025
      Organisational Change Manager

    • Compass Group

      Feb 2025 - now
      Change Management Lead

  • Licenses & Certifications

    • Customer Journey Mapping TTT

      NFUM

    • Financial Insurance Certificate

    • Agile Change Agent

      AMPG
      Mar 2021

    • Microsoft Dynamics CRM 2016 Sales

      QA
      Aug 2017

    • TAP training design

      TAP Learning
      Mar 2017

    • Mental Health Awareness

      Mind
      Mar 2019

    • TAP Training Delivery

      TAP Training (The Training Accreditation Programme)
      Mar 2018

    • Certified Change Management Professional (CCMP)

      The Knowledge Academy
      Nov 2019

    • Certified Fire Marshall (FM)

      Silverstone Motorsport UK
      Feb 2020

    • Mental Health First Aider

      Mental Health First Aid (MHFA) England
      Jun 2019

  • Volunteer Experience

    • Mental health first aider

      Issued by Mind on Mar 2019
      MindAssociated with Danielle Van Weenen TAP.cert

    • Community emergency volunteer

      Issued by British Red Cross on Jan 2020
      British Red CrossAssociated with Danielle Van Weenen TAP.cert

    • Silverstone Motorsport Marshall

      Issued by Silverstone Circuits Ltd on Jan 2020
      Silverstone Circuits LtdAssociated with Danielle Van Weenen TAP.cert

    • Ambulance support

      Issued by British Red Cross on Nov 2021
      British Red CrossAssociated with Danielle Van Weenen TAP.cert

    • Social, Wellness & Comms Committee Lead

      Issued by NFU Mutual on May 2019
      NFU MutualAssociated with Danielle Van Weenen TAP.cert

    • Project Volunteer

      Issued by Original Volunteers on Aug 2012
      Original VolunteersAssociated with Danielle Van Weenen TAP.cert

    • Project Volunteer

      Issued by KAIROS WOMEN WORKING TOGETHER on Sept 2012
      KAIROS WOMEN WORKING TOGETHERAssociated with Danielle Van Weenen TAP.cert

    • Project Volunteer

      Issued by Salvation Army Centre of Hope on Mar 2008
      Salvation Army Centre of HopeAssociated with Danielle Van Weenen TAP.cert

    • Volunteer

      Issued by Agesis Christian Aid on Jan 2009
      Agesis Christian AidAssociated with Danielle Van Weenen TAP.cert

    • Fundraiser

      Issued by The Air Ambulance Service on Jun 2021
      The Air Ambulance ServiceAssociated with Danielle Van Weenen TAP.cert