FILIPPOS MAKRIDIS

FILIPPOS MAKRIDIS

Letting's Negotiator

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  • Timeline

  • About me

    Conversion Floor Manager

  • Education

    • University of Bedfordshire

      2010 - 2011
      Masters Business and Management

      Activities and Societies: President of the Greek and Cypriot Society Some of the lectures included:Marketing / International MarketingBrand ManagementFinancial AnalysisBusiness CommunicationsAMP- Research on Corporate Social Responsibility

    • University of Bedfordshire

      2008 - 2010
      BSc (Hons) Human Resource Management

      Activities and Societies: President of the Greek and Cypriot Society Some of the main courses that I enrolled to were:Human Resource ManagementLeadership and ManagementBusiness and Professional CommunicationsLearning & DevelopmentCreativity and Innovation

    • Intercollege

      2005 - 2008
      Diploma Business Administration

      Activities and Societies: PR OFFICER - STUDENT UNION EXECUTIVES Some of the classes I attended were: Organisational BehaviourManagementOrganisational Behaviour Public RelationsAccounting 1 and 2Micro and Macro Economics

  • Experience

    • Property Centre London

      Feb 2012 - Nov 2012
      Letting's Negotiator

      Canvassing-Taking properties on (using the telephone and email)Negotiating the deal on behalf of the client Sealing the deals-preparing holding deposit receipts, tenancy agreementsVetting the perspective tenants by collecting references and carrying out credit checksActing as property manager and dealing with any issues that arise in the property Arranging the viewings and valuations of the properties

    • WESTERN ACCOMMODATION

      Nov 2012 - Nov 2016
      Maintenance Manager - Lettings Negotiator

      -Assist with the delivery of repairs and estate management policies-Carry out pre and post inspections of reactive repairs jobs within agreed timescales.-Comply with the Association’s Health and Safety Policy and ensuring compliance with Health & Safety legislation-Achieve and strive to exceed all targets and maximise personal activity levels through high standards of customer communication-Consistently provide exceptional client service to ensure we deliver on commitments to retain clients and ensure they become referrers of future customers and clients-Monitor own performance against targets and take action to improve volume/conversions-Source and generate Market Appraisals through agreed tasks and phone calls-Undertake applicant management daily; identify the perfect property for every applicant and keep in regular contact-Attend viewings and prepare thoroughly to answer all questions relating to the property-Structure and organise your own time, ensuring adequate time is given to key activities e.g. applicant management, client feedback, canvassing etc-Assist in effective and day‐to‐day administration within the branch-Actively utilise notes and company records to ensure effective client communication and allow for informed negotiations Show less

    • Trangolas Real Estates

      Feb 2017 - May 2019
      Sales Executive

      Actively develop new business opportunities through contacts, relationships, cold calling and networking activitiesProvide guidance and assist buyers in purchasing property under the best termsDetermine clients’ needs and financials abilities to propose solutions that suit themDisplay and market properties to possible buyersNegotiating the terms of an agreement and closing salesRepresenting the company in International exhibitionsRemain knowledgeable about real estate markets and best practices Show less

    • Investous

      Jun 2019 - Feb 2022
      Account Manager

      Promoting the company's products and services Assisting customers who wish to open a trading accountProviding information/education to clients regarding our productsKeeping clients updated in regards to the latest financial newsTraining clients to use the company's trading platform Meeting the company's core values on a daily basis

    • CMTrading

      Feb 2022 - Nov 2022
      Senior Account Manager/Retention
    • Fintech/FOREX

      Oct 2022 - now
      Sales Floor Manager/Conversion

      Monitor the team performance to ensure efficient sales and conversion operations (calls, product knowledge, etc.)Provide the right tools for the team to grow and show resultsLead team meetingsBuild statistical reports based on relevant data to present to varying levels (senior managers, HR trainers, team leads, and other staff)Make sure standard company policies and compliance regulations are metSolve the most complex queries and technical issues with tools used by the teamBe invested in the recruitment process for the new hiringsClosely communicate with other departments:Marketing: discuss leads volume and qualityHR: recruitment, wages, holidays, reward system, career opportunitiesOffice manager: final decisions regarding rules and facilities, training sessionsOperations manager: planning targets, finances and others. Show less

  • Licenses & Certifications

    • AML 4th and 5th Directives Overview

      European Institute of Management and Finance (EIMF)
      May 2020
    • Financial Promotion and Marketing Compliance

      European Institute of Management and Finance (EIMF)
      May 2020
    • MiFID II Overview

      European Institute of Management and Finance (EIMF)
      May 2020
    • Best Execution Overview

      European Institute of Management and Finance (EIMF)
      May 2020