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Macaulay Spencer

Metal Polisher

223 followers

United Kingdom

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Timeline
About me
IT Administrator & Service Desk Manager for Cavendish
Education
- The Mountbatten School
  2009 - 2014
  GCSE ENGLISH LANGUAGE AND LITERATURE/LETTERS
  Activities and Societies: Science faculty prefect, Taekwondo, Fencing, Shotput
- Barton Peveril Sixth Form College
  2014 - 2016
  Maths (Use of), Geography, Physics, Computing
Experience
- Southern Polishing Services
  Sept 2016 - Mar 2017
  Metal Polisher
  Working on the shop floor with machinery & hand tools with occasional admin work in the office.
- QiC Systems Ltd
  May 2017 - Jan 2019
  IT Apprentice
  Working in the office providing telephone and remote 1st/2nd line support, managing backup and DR procedures, smaller project work and customer service to small and medium sized businesses.
- Cavendish
  Jan 2019 - now
  Manager of the Cavendish IT Service Desk across the UK. Providing on-premise support for all staff across several UK offices, working on several projects to keep the current system running smoothly. Joining and improving a successful IT team and developing functional systems to assist the rapidly growing company meet it's technical demands.
  - IT Service Desk Manager
    Oct 2021 - now
  - ICT Support Engineer
    Jan 2019 - Oct 2021
Licenses & Certifications
- CompTIA A+ ce Certification
  CompTIA
  Sept 2020
  View certificate
- Altaro VM backup certified professional
  Altaro Software
  Oct 2017
- Emergency First Aid at Work
  St John Ambulance
  Nov 2019
  View certificate

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