Katherine Lopez

Experience

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  Taqueria Los Angeles

  Apr 2014 - now

  Business Partner

  Increased sales by 10% with upselling techniques.Led and directed team members on effective methods, operations and procedures. Managed business finances, including paying vendors and suppliers for products and services. HR duties such as payroll, quarterly taxes and onboarding new employees with W-9 forms. Maintained high standards of customer service during high-volume. Coordinated and hosted over 20 catering events across DFW metroplex such as the 2nd Annual Posty Fest in Arlington, Texas. Quickly identified problems and solutions for customer satisfaction. Calculated inventory and ordered supplies. Show less

• 

  Oxford Glen Memory Care

  May 2014 - Oct 2014

  Patient Care Technician

  Performed all necessary and requested patient care procedures, including taking vital signs, keeping rooms clean and other fundamental care actions. Maintained nutrition, appearance, hygiene and physical fitness regimen. Followed plan designed for the patients.

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  Globe Life

  Nov 2016 - Feb 2018

  Mail Clerk

  Responsible for the timely and accurate processing of incoming and outgoing mail, internal and external to the company. Opening, reading, sorting and distributing incoming mail. Organized over 900 cards per hour by hand of incoming mail for life insurance applicant data processing. Reviewed and collaborated with team members to reduce fraudulent claims by communicating inconsistent or wrong information reported.