Jack Bailey

Experience

• 

  Tesco

  Sept 2017 - Jul 2018

  Customer Assistant
• 

  McDonald's

  Jan 2019 - Jul 2020

  Customer Assistant

  •As a Crew Member, working across different areas of the restaurant, I recognise the importance of providing a quick and accurate service and this role has taught me the importance of good team work to reach a shared objective, whilst maintaining high standards. In this role I have learnt how to work efficiently under pressure.•In this role I have been able to develop my people and customer service skills, including effective communication, active listening, and patience with others. This has been especially important when dealing with challenging customers. •Working in the kitchen areas I have a greater understanding of the relevance and importance of health and safety in the workplace, ensuring compliance with company policy and procedures. Show less

• 

  Harrods

  Jul 2019 - Aug 2019

  Warehouse Operative

  •This was a summer job in which I worked in a team responsible for picking orders, checking and verifying products, and packing the orders. •The role provided me with several transferable skills, including effective team working and adaptability and flexibility when working in a face paced work environment. •Whilst this was only a short-term position, I was asked to help with the training for new starters, showing them the systems and processes and providing support. This helped me develop essential leadership skills such as effective listening and communication skills. Show less

• 

  Elanco

  Aug 2020 - now

  13-Month Placement working as a Technical Analyst• Worked as a technical implementation lead for SAP Customer Data Cloud implementations within Elanco, this included working directly with Marketing partners to elicit requirements and create CDC screen-sets designs based on business input. Also responsible for managing a support team which helped run the day-to-day operations of SAP CDC within Elanco.• Worked on a small team to reduce the operational expenditure (OpEx) in Elanco's cloud environments, within two months Elanco's monthly OpEx footprint in the cloud reduced by 20%.• Helped support the rollout of numerous "Business-As-Usual" applications in Elanco on Microsoft's Azure platform, this included DNS configuration with Microsoft's Azure Front Door service, CI/CD with GitHub Actions & Azure DevOps & Container-based deployments with Docker. • Led a project team which completed an analysis of Google Cloud Platform with our current application estate in Azure, this included redefining our architectural models based upon analysis and direct liaison with Google Cloud representatives. This also included creating Infrastructure-As-Code (IAC) templates with Terraform. Show less

  • Product Owner

    Jan 2024 - now

  • Marketing Technology Engineer

    Mar 2023 - Dec 2023

  • Product Owner

    Jul 2022 - Mar 2023

  • Solutions Analyst

    Oct 2021 - Jun 2022

  • Technical Analyst

    Aug 2020 - Sept 2021