
Abduljabbar Sadaqa
Office Manager

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About me
Customer Trade Service LC- at Burgan Bank
Education

ARAB OPEN UNIVERSITY- KUWAIT
2005 - 2010Bachelor’s Degree Business Administration and Management, General 3.3
Experience

Public Authority for Applied Education and Training, PAAET
May 2001 - Sept 2011Office ManagerWorked for the assistant director general for construction project in PAAET

Burgan Bank
Oct 2011 - now• Prepare and handle LCs accurately, monitor work progresses and ensure standards and deadlines are met.• Assist in developing and maintaining a detailed operational and technical understanding of the products, processes and systems in order to act as a point of reference for team members and to provide specialist advice to customers.• Ensure that customer service of high standards are maintained and as per Service level agreements.• Monitor compliance with transactional controls, systems and procedures of the transactions to ensure a favorable audit report and compliance with laid down procedures and compliance with the Central bank guidelines and policy.• Perform User Acceptance Testing of System Modifications.• I have worked in different seats within LC Dept. as follow:• Opening LCs which is include many tasks as checking limit , ensure the LC is applicable to UCP 600 rules , Kuwait laws and bank’s policy and procedure . • Involved in checking documents for both local and foreign LCs .• Amend the LCs . provided the advices and suggestion to client for the best way of amendment.• working in IBC – documents collection ( lodgments, advising, settlements and deliver the documents) • Settle the payments for usance and sight payments, deliver documents . maintain the work flow of documents ( lodgment , advising , endorsing doc. , settle the payments and taking the required charges) and prepare related reports• Refinancing the LC. As per the conditions and within the limit , holding margin if needed .roll over of loans • Providing loans against Swift Transfer.• Discounting the bill and process the prepayment of loan • Dealing with clients and meet their needs . follow up for acceptance of discrepant documents.• Preparing required swifts Show less • Working as assistant for CEO’s office and Department of Strategic Business Development.• Working with the team to develop the work of Chief Executive Officer to ensure that work is going smoothly.• Summaries the data and make the briefs to CEO and head of Strategic Business Development.• Attending all meetings that related to the senior management and CEO’s levels. And prepare the minutes of meeting. • Summaries the data that should be presented in the meeting and prepare the minutes.• Caring about all expenses, responsible for purchasing in the office, following up with the suppliers, compare between the proposals and following up with the financial department to ensure that all payments are settled • Arrange the meetings and presentations for the other CEOs in subsidiaries • Organizing the calendar to arrange the daily meeting and appointment of CEO and head of Strategic Business Development.• Sending and receiving e-mails, preparing the official email to inside and outside the bank • Arrange Travels for CEO’s office, Tickets, Hotels reservation, visa issues, Transportation. And arrange the whole trip schedule including the meetings outside, and cooperate with the other parties to ensure everything is going in the right way.• Responsible for the external contracts and outside consultants • Prepare the documents and attend the meeting related to management and board ( MCC, BCC and MEXCO ) Show less
Supervisor - Customer Trade service
Jun 2022 - nowSupervisor
Jun 2022 - nowLc officer
-Customer Trade Service -LC Officer
Jul 2013 - Jun 2022Executive Assistant CEO's Office
Oct 2011 - Jun 2013
Licenses & Certifications
- View certificate

Certificate for documentary credit specialists
The London Institute of Banking & FinanceOct 2023
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