Drew Kells

Experience

• 

  Mario’s Restaurant

  Aug 2012 - Nov 2020

  Fine Dining Waitress

  Responsibilities included training all new waitresses and other on the floor staff; Such as bussers and hostess’, answering phone calls, taking reservations and writing gift certificates. As a Server it was expected that customer’s expectations were exceeded, to build a relationship with your customers and keep them wanting to come back. Tables were to be taken care of in a timely fashion while making sure customers did not feel rushed. This position required cash handling and was very detail oriented. Show less

• 

  Jiminy Peak Mountain Resort, LLC

  Nov 2012 - Mar 2014

  Ski Instructor

  Taught children three to twelve years old how to ski and snowboard each winter. Educated them on very basic skills through more difficult skills depending on ages and comprehension level. Created lesson plans and showed examples in front of groups of four or more. Seasonal job between November and March.

• 

  St. Peter's Health Partners

  Jan 2018 - Jan 2020

  Certified Nursing Assistant

  Worked with geriatric residents in long-term care and rehab units. Helped residents with daily activities in a high stress and demanding work environment. Such care includes, but not limited to, getting them out of bed and dressed, bathing, toileting, oral care, range of motion/ ambulation, one person transfers or multiple person transfers. Also responsible for making sure patients dietary needs were met including feeding them if necessary. Any change in health was to be reported to the charge nurse immediately and charting was to be done on point click care everyday. While on unit it was expected to answer phone calls and patient call lights in a timely fashion. Must interact with residents' families in a professional manner. It was also expected to accompany patients to appointments. Show less

• 

  Trustco Bank

  Mar 2021 - now

  Responsibilities for this position include opening and closing customer accounts, processing loans and credit card applications. Supervising staff to make sure polices and procedures are being followed.

  • Senior Universal Banker

    Mar 2021 - now

  • Universal Banker

    Mar 2021 - Aug 2021