Kristen A. Urhausen-Kummerer

Experience

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  Aon

  Jan 1992 - Jan 1993

  Assistant Treaty Drafter

  AON REINSURANCE - Drafted and edited reinsurance agreements entered into and between insurance and reinsurance companies. Maintained regular contact with reinsurance brokers and client companies.

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  Arthur Andersen & Co.

  Jan 1993 - Jan 1998

  Technical Recruiter/Systems Analyst

  ANDERSEN WORLDWIDE SC, Chicago, IL, October 1993 – September 1998ANDERSEN CONSULTING LLP, May 1998 – September 1998 Sr. Technical Recruiter Recruited custom developers and system architects. Conducted behavioral interviews. Maintained and reviewed all search firm contracts. ANDERSEN WORLDWIDE SC/ARTHUR ANDERSEN LLPSr. Technical Recruiter/On-Campus Recruiting Lead - December 1995 – May 1998Recruited internal Technical Support, Help Desk, and Information Management candidates. Facilitated new hire orientation. Designed and implemented an annual comprehensive college recruitment program. Systems Analyst - October 1993 – December 1995Gathered requirements for the firm’s internal accounts receivable information system from Arthur Andersen and Andersen Consulting users worldwide. Recommended enhancements based on customer feedback to the architects. Developed extensive written software release communications and distributed to users worldwide. Show less

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  PricewaterhouseCoopers LLP

  Jan 1998 - Jan 1999

  Midwest Area Recruiting Manager

  • Recruited all levels of Siebel, Customer Relationship Management (CRM) and e-Commerce consultants for the Management Consulting Services division. Responsible for a workload of 10+ positions• Developed best practices for the Midwest Recruiting Team

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  KPMG US

  Aug 1999 - Jan 2015

  In a Chief of Staff type of role, worked directly with the Chicago Office Tax Business Unit Partner-in-Charge (BUPIC) in a project management capacity on various high profile tax practice operations projects and initiatives. I represented the BUPIC at many important meetings and events and, when I was planning meetings, events and programs for him, I provided peace of mind by ensuring that every logistical aspect was handled and addressed, due to my strong organizational and leadership skills. I am known for being able to take a project or assignment, rolling up my sleeves and running with it.Notable Projects and Initiatives Included: • Partnering with the Tax Campus Recruiting Team to define the recruiting strategy for the Tax practice in an effort to increase student acceptance rates and touch points with prospective students, in addition to participating in campus recruiting events at assigned universities• Successfully executing a wide range of programs, projects, meetings, training sessions and events by partnering directly with BUPIC. Scheduled and planned over 35+ events• Planning, designing and composing various communications and presentations for BUPIC and tax practice, including the monthly newsletter, special announcements and reminders and invitations Show less I worked with the Tax practice Engagement Partners and Managers on a daily basis to make sure that engagement teams met client needs by staffing the best qualified resources on new, current and future engagements and projects. I reviewed utilization and changeability to ensure that all resources were being utilized. I coached and managed a team of five tax return processors, and helped to ensure that all client tax returns were processed and filed with State and Federal taxing authorities on time. I was hand selected to plan, manage and execute several special projects and initiatives because of my strong project management skills, and passion and reputation for successfully leading projects from start to finish.Notable Projects and Initiatives: • Working with HR and the tax partners to address staffing needs, employee relations and performance issues • National and Local Tax Training Project Manager. Reserved training space, created and distributed training invitations, identified trainers and training participants, conducted pre-training meetings with trainers, distributed and submitted required documentation for CPE processing • Volunteer Program Manager for the LadderUp Tax Assistance Volunteer Program, SPARK Chicago and various aspects of Junior Achievement. Helped recruit volunteers, coordinate on-site training and meetings, create and distribute recruitment and informational communications office wide and plan and attend various events Show less I evaluated, created and deployed resources and infrastructure policies and procedures to a team of 100+ national internal and tax, audit and advisory recruiters and recruiting coordinators so that they could get their jobs done more efficiently and effectively. I provided consulting to the Recruiting Leadership team and helped them make important decisions about applicant tracking recruiting information technology, recruiting policy and process design and implementation, interview methodology, recruiter training and employee referral program sourcing and marketing. Notable Accomplishments Include: Working on a four year $1M recruiting system implementation project focused on increasing recruiter efficiency, improving the KPMG candidate experience, EEOC compliance and the integrity of recruiting metrics. Evaluated recruiting software vendors, made the final recommendation to senior leadership, managed the relationship with the selected vendor, and managed all functional aspects of the project in conjunction with the HR Technology team in Montvale, New Jersey• Helping decrease risk during the interview process and, helped ensure that all hiring teams were trained to properly interview, by designing and developing the firm’s $100K national behavioral interview program (Hiring High Performers) • Managing the firm’s employee referral program including designing and executing the first comprehensive and interactive national marketing campaign. Helped increase ERP hires from 30% to 38% and decrease agency fees by 20% during the first year• Acting as a primary point of contact for a team of over 100 recruiters regarding recruiting policies and procedures Show less • Played a significant role in the establishment of KPMG’s first dedicated internal experienced recruiting team by creating, documenting and implementing all internal national hiring procedures and processes • Assisted the National Director of Recruiting with special projects including client and new hire survey creation, distribution and analysis, EEO compliance counseling and special software implementations• Managed all aspects of the full life cycle recruiting process for all internal and external client service support candidates • Supervised three recruiters and one recruiting coordinator located throughout the Midwest, Southeast and Mid-Atlantic regions. Trained and hired all new recruiters nationwideSee less Show less

  • Chicago-Metro Internal Tax Practice Operations and Program Manager

    Dec 2013 - Jan 2015

  • Chicago-Metro Tax Resource, Operations and Program Manager

    Sept 2007 - Nov 2013

  • National Recruiting Operations Manager

    Dec 2002 - Sept 2007

  • National and Area Recruiting and Project Manager

    Aug 1999 - Dec 2002
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  Career Advisor 4 You

  Feb 2015 - now

  Career Management Consultant/Founder

  Using my 20+ years of experience being in a Recruiting Leadership role in the Big Four professional services industry, I focus on providing job search preparation advice to job seekers located throughout the country. I review, edit and enhance resumes. I help job seekers prepare for interviews and provide job offer negotiation tips. I also act as a resource during the job search process in an effort to help the job seeker search more efficiently and effectively and boost self-confidence. Additionally, I lead resume writing and job search presentations and webinars and help companies with employees that are in transition. Show less

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  Redfin

  Feb 2016 - Sept 2020

  Associate Agent (Licensed Illinois Real Estate Broker) (Contract)

  Hand selected to lead 1,600+ field events for deal-writing agents’ (buyer's and seller's agents) clients including scheduling and attending showings and home tours with clients throughout Chicago. Represented multi-million dollar top-producing listing agents and, their clients, at Redfin showings, open houses, inspections, appraisals, walk-throughs and closings for 150+ properties. Properties were located in West Loop, South Loop, Downtown, River North, University Village, and Pilsen. Property values ranged from $200K - $1.5M. Educated buyers on properties, answered questions and, followed-up, as necessary. Show less

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  AbbVie

  Sept 2019 - May 2020

  Talent Acquisition Consultant/Project Manager (Contract)

  (EMPLOYED BY HIREGENICS)Partnered with Vice President of Global Talent Acquisition (TA) and TA Leadership Team to deploy strategic TA initiatives focused on increasing recruiter productivity, sourcing, career development and advancement, candidate engagement and brand awareness. *Collaborated with LinkedIn (LI) Customer Success Manager to deploy LI Recruiter to 50+ seat holders, Talent Insights Pilot to 10 global users and Job Posting Wrapping on LI globally for 700+ positions within 21 business days of starting contract. Planned, scheduled and monitored 4 Month Self-Study and Live Webinar LI Recruiter Education Plan for user group.*Worked with TA Leadership team to define best-in-class skills, behaviors and competencies for 24 positions within the Global TA organization. Scheduled and facilitated meetings; documented and compiled results for TA leadership review and refinement.*Coordinated TA Process Redesign Kick-Off Workshop, focused on optimizing and restructuring current Applicant Tracking System (ATS), Taleo, with Six-Sigma business process excellence manager and 20 domestic, international and external consulting representatives. * Worked directly with IT HR Project Manager and external iCIMS Implementation Manager to manage meeting schedule, action items and project logs for high priority careers site redesign project. Created agendas and provided meeting minutes. Show less

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  Loyola University Chicago

  Jun 2021 - now

  FROM JUNE 2021 - PRESENT, I HAVE BEEN HIRED FOR 3 ASSIGNEMENTS AS A TEMPORARY EMPLOYEE. THERE WERE TWO VERY SHORT BREAKS OF SERVICE DUE TO ASSIGNMENT ENDING. DETAILS ABOUT EACH ASSIGNMENT ARE BELOW. MARCH, 2024 - PRESENT - Asked to step in to temporarily lead recruitment and employee exit interview activities for 17 groups within Loyola University. Recruitment responsibilities are very similar to those in my previous two assignments (SEE LOYOLA UNIVERSITY POSITIONS BELOW) and include candidate relationship development, salary negotiation, benefits overviews, tracking pre-onboarding activities, ensuring all internal HR systems and documents are updated and scheduling and facilitating employee exit interviews. Partner with hiring managers on positions ranging from Administrative Assistant to AVP of HR. Show less Continuation of previous assignment at Loyola that ended in February 2022 (see Loyola University Contract Recruiter Assignment below for additional details).Led the full-life cycle recruiting process in a multi-faceted role of recruiter, recruiting coordinator and onboarding specialist for all levels of non-fundraising and fundraising Advancement professionals within the University. When my assignment ended in November 2023, I had hired 95+ employees for the Advancement Team over 2.5+ years. Show less (EMPLOYED BY ARLINGTON RESOURCES)Led the full-life cycle recruiting process in a multi-faceted role of recruiter, recruiting coordinator and onboarding specialist for all levels of non-fundraising and fundraising Advancement professionals in Development, Gift Processing, Gift Planning, Major and Principal Gifts, Donor Relations and Stewardship, Alumni Relations, Special Event Planning, Digital Giving, Philanthropic Content Strategy, and Engagement, Advancement Operations and Administrative Support.**Posted open positions, sourced for applicants, conducted pre-screens (and provided feedback to hiring team), scheduled follow-up and final interviews, presented salary offers for approval, extended offers and actively negotiated competitive counteroffers with candidates. **Helped increase brand awareness by ensuring a best-in-class recruiting experience for candidates. Acted as an advocate for the candidate while partnering with the hiring teams to hire the best candidate to meet the needs of their team. **Ensured positions were closed properly, all administrative and transactions tasks were completed timely and all onboarding steps were completed including reference checks, background checks and start dates and orientation dates were finalized. **Worked on a volume of 15+ positions. Led, processed, managed and completed various competing time-sensitive priorities and requests simultaneously. Show less

  • Human Resources Department Recruiter - Temporary

    Jun 2021 - now

  • Recruiter - Loyola University Advancement Division (Temporary Employee)

    Apr 2022 - Nov 2023

  • Recruiter - Loyola University Advancement Division (Contract)

    Jun 2021 - Feb 2022
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  McDonald's

  Feb 2022 - Apr 2022

  Recruiter - Global Impact Team (Contract)

  (EMPLOYED BY HIREGENICS) Recruited to assist Global Impact Talent Attraction Team with sourcing and interviewing for various Global Sustainability, Storylab (Social Media) and Brand Communications positions at McDonald's Global Headquarters. Screened large volume of applicant resumes in SmartRecruiters ATS and conducted screening interviews with viable candidates. Partnered with hiring manager to determine position requirements and facilitate the recruiting process.