Jairo Gonçalves

Experience

• 

  Krones do Brasil Ltda.

  Mar 2012 - Dec 2013

  Aprendiz
• 

  ACURA Technologies Ltda.

  Jun 2021 - Aug 2021

  Engineering Intern

  Internship in the engineering sector, assisting in the preparation of technical documentation, software and microcontroller programming, customer service and support, among other activities in the sector.

• 

  Arny Tech.

  Aug 2021 - Apr 2022

  Technical support analyst

  Responsible for N1/N2 supportResponsible for technical communication with manufacturers/supliers in ChinaImplementated and managed the TMS, which is a system that allow clients to manage their POS in real time, remotelyDeveloped all documentation and certification for launching a smartPOS in Brazil

• 

  Natura &Co

  Apr 2022 - now

  I developed tables and dashboards for data products related to the registration process at Natura, integrating more than three systems in Databricks, using SQL, Python, PySpark, and Tableau.I implemented efficient document management procedures, ensuring traceability and compliance with company standards.Created and maintained up-to-date documentation of the process, including flowcharts, manuals, and reports, ensuring clarity and accessibility of information. As a data analytics professional, my responsibility is to create indicators, analyses, and data products that help monitor the adoption of digital products developed by the Squad. My goal is to identify opportunities for improvement and assess the impact on business in Brazil and LATAM. I use data analysis techniques to transform information into actionable insights, providing a clear view of digital product performance and supporting informed strategic decision-making. Responsible for all reports for commercial training on direct-selling and franchises, focusing on showing business opportunitiesDevelop and maintain data pipelines (ETL) for Data Viz / Dashboards in Tableau and Power BIIdentified a problem on the training platform, and improved the conversion rate by 10%Developed automation process to cleaning data, reducing processes from 2 hours to 5 minutesElaborated of the ROI study for approval of a new remote training investment Responsible for all reports for commercial training on direct-selling and franchises, focusing on showing business opportunitiesDevelop and maintain data pipelines (ETL) for Data Viz / Dashboards in Tableau and Power BIIdentified a problem on the training platform, and improved the conversion rate by 10%Developed automation process to cleaning data, reducing processes from 2 hours to 5 minutesElaborated of the ROI study for approval of a new remote training investment

  • Analytics Engineer

    Jan 2024 - now

  • Data Analyst | Digital Products | Onboarding and Welcome Experience

    Mar 2023 - Jan 2024

  • Data Analyst | Commercial Training

    Sept 2022 - Mar 2023

  • Junior Data Analyst | Commercial Training

    Apr 2022 - Sept 2022