
Michael Hilbert, PMP, ENP, DASM

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About me
Director of Project Management at TuWay Communications
Education

Lincoln Tech - Allentown
1978 - 1979Electronic Technician
Pennsylvania State University-Penn State Lehigh Valley
2016 - 2017Project Management
Experience

City of Allentown 911
Mar 1981 - Apr 2016Responsible for the City’s E9-1-1 Center which dispatches police, fire and EMS services and handles over 212,000 calls per year. E911 / W911, Text to 911 / CAD/ RMS. In addition, oversees the City's Technical Services / Radio Division.*E911 Center -Call Volume 210,000 -Staff of 31 / Budget $3.2m -E911 / W911 / Text to 911 / CAD / RMS - Public Education and Awareness*Technical Services Division -Staff of 4 /Budget $827K*800 mhz Trunked Radio System Management*Public Safety Mobile Data Terminal / Automatic Vehicle Location*Public Surveillance Camera Network Management with 140 cameras and monitoring station*Wireless Device Management*Tower site management / development*Telephony systems and dialtone services Show less
Superintendent of Communications > Retired
Sept 2007 - Apr 2016Technical Services Coordinator
Aug 1998 - Sept 2007911 Shift Supervisor
Apr 1987 - Aug 1998911 Dispatcher
Mar 1981 - Apr 1987

TuWay Communications
Apr 2016 - nowManaging project management strategies and development for the organization with a focus on the use of cross functional teams to deliver successful project outcomes to our customer base. Provide guidance and oversite to PMO project coordinators and other organizational staff engaged in project delivery Leading multiple project teams to successfully achieve the desired outcome for major industrial, public safety, RF and telephony based communications projects Provide scheduling and oversight on smaller scale projects. Oversee and direct the actives of the company project coordination and installation teams. Providing Project Management, customer engagement and coordination services for major telecommunications, tower site construction, public safety technology and RF based projects. Provide coordination, monitoring and control for customer engagements for telecommunications, tower site construction, public safety technology and RF based projects.
Director of Project Management
Dec 2023 - nowSenior Project Manager
Apr 2019 - Dec 2023Project Manager
Apr 2017 - Mar 2019Project / Maintenance Coordinator
Apr 2016 - Mar 2017
Licenses & Certifications

Emergency Medical Dispatcher
National Academy of Emergency Medical DispatchNov 2011
9-1-1 Telecommunicator Supervisor
Pennsylvainia Emegency Management AgencyMar 2014- View certificate

Generative AI Overview for Project Managers
Project Management InstituteSept 2023 
Project Management Certificate
Penn State UniversityFeb 2017- View certificate

Talking to AI: Prompt Engineering for Project Managers
Project Management InstituteJul 2024 
Project Management Professional
Project Management InstituteApr 2017
Built Environment Project Communications Pro
Project Management InstituteJan 2023
OSHA 10 Hour Safety Training
Acuity InsuranceFeb 2017- View certificate

Data Landscape of GenAI for Project Managers
Project Management InstituteMar 2024 
All Hazards Communications Technician (COMT)
U.S. Department of Homeland SecurityMay 2013
Disciplined Agile Scrum Master (DASM)
Project Management InstituteFeb 2023.webp)
CJIS Level 4 Security Training
Federal Bureau of Investigation (FBI)Nov 2017
Emergency Number Professional
NENA: The 9-1-1 AssociationApr 2009
Volunteer Experience
Vice Chair Board Of Directors
Issued by EASTERN PA MEDCOM INC on Sept 2017
Associated with Michael Hilbert, PMP, ENP, DASM
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