Kerry Howie, PLP

Kerry Howie, PLP

Manager, Operations

Followers of Kerry Howie, PLP664 followers
location of Kerry Howie, PLPDartmouth, Nova Scotia, Canada

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  • Timeline

  • About me

    Global Client Success Manager at ADP GlobalView

  • Education

    • St. Thomas University (CA)

      1992 - 1996
      Bachelor of Arts (BA) Psychology
    • Memorial University of Newfoundland

      1990 - 1992
      General Studies
  • Experience

    • Convergys

      Oct 1998 - Oct 2007
      Manager, Operations
    • ADP

      Oct 2007 - now

      l am a liaison between MNC Client Service and MNC clients to ensure effective communication and coordination of issue management, service delivery activities, and achievement and reporting of overall ADP operational performance requirements. With an emphasis on providing World Class Service, the Regional Service Relationship Manager is responsible for managing expectations within the client organization and the MNC Client Services team to ensure service delivery requirements are understood and achieved by both parties. I act as a conduit to ensure effective communication and coordination on service related issues; Prepares and presents operational performance metrics and assists in the planning and coordination of service delivery events affecting both parties. Show less

      • Principal Global Relationship Manager at ADP GlobalView

        Mar 2023 - now
      • MNC - Senior Service Relationship Manager

        Jan 2016 - Mar 2023
      • GlobalView - Manager, Practitioner Service Center

        Sept 2011 - May 2016
      • COS - Service Manager

        Oct 2007 - Sept 2011
  • Licenses & Certifications

    • PLP

      The Canadian Payroll Association