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Steve Pieramico

Steve Pieramico

Field Service Technician

Followers of Steve Pieramico344 followers
location of Steve PieramicoRochester, New York, United States

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  • Timeline

  • About me

    End of Life Security and Reclaimed Parts Manager at Toshiba Business Solutions

  • Education

    • St Joseph's School. Penfield NY

      1964 - 1972

  • Experience

    • Duplicating Consultants Inc.

      Dec 1982 - Jan 2001
      Field Service Technician

      I started out working on Ditto machines, moved through to Sharp plain paper copiers, became the go-to-guy for information and troubleshooting. Jumped on the Facsimile business in it's infancy, and became a technical leader there as well.Moved into the lead in-house technician for the Rochester Branch, responsible for set-up. sales assistance, customer support, in-house repairs and refurbishing copiers for resale.

    • Rochester Copier Inc.

      Mar 1994 - Jan 2001
      Service Manager

      Service Manager for a small Service Led organization. Working directly with the owners, technicians, dispatchers and technicians to resolve client issues. Rochester Copier was acquired by Business Methods Inc, in January 2001.

    • Toshiba Business Solutions

      Jan 2001 - Nov 2010
      Field Service Supervisor

      Manage 6 Field Technicians, Peform maintenance and troubleshooting on photocopiers, faxes and printers

    • Toshiba Business Solutions

      Jan 2011 - Mar 2024

      Manage 23 Field technicians, client expectations, Sales Support.

      • Field Service Supervisor

        Jan 2014 - Mar 2024

      • Service Manager

        Jan 2011 - Mar 2024

    • Toshiba Business Solutions - NY

      Mar 2023 - now
      End of Life Security and Reclaimed Parts Manager at Toshiba Business Solutions

  • Licenses & Certifications