
Scott Gjesvold

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About me
Sales Operations Leader
Education

Ambassador College, Pasadena, CA
-Bachelor's degree Liberal Arts and Sciences/Liberal StudiesActivities and Societies: Resident Assistant; Senior Class VP Winner of Watson Wise Scholarship

California State University-Los Angeles
-Master of Business Administration (MBA) Marketing/Marketing Management, General
Experience

Ralston Purina
Jan 1999 - Jan 2000 Presented and managed implementation of Ralston Purina’s Unsaleables Program and partnered with Target Vendor Operations to reduce unsaleables by $500,000. Instrumental in initiative to reduce Distribution Center variable costs through innovative packaging and process recommendations, including alternative means of distribution. Put into place “best practices” for regular analysis of Target Partners On-line data relating to the Supply Chain, including communication of critical information to Operations Planning, Logistics, and EDI Personnel. Provide accurate and timely forecast information for promotion planning. Work with Target Quality Assurance personnel on food safety issues, including infestation management. Show less
Customer Supply Chain Manager—Target Team
Jan 1999 - Jan 2000Business Analyst—SuperValu Team/Target Team
Jan 1999 - Jan 1999

Medtronic
Dec 2000 - Jan 2011Collected and analyzed data to evaluate market, customer trends, product usage, and competitive activities. Reported to VP of Global Marketing. • Provided strategic analysis focusing on key success factors to deliver tactical and strategic insight for critical decision-making and business planning. • Implemented WW Business Trend Reporting architecture to provide an end-to-end view of extensive product portfolio in alignment with a corporate Global Growth Initiative. Allowed marketing leaders to more effectively manage complex business. • Launched iPad to Surgical Based Therapies Sales Force in conjunction with Structural Heart Disease Sales Operations Team. Provided ongoing strategic and technical support to the Structural Heart iPad initiative.• Major contributor in development and launch of One Medtronic Mobile Content Mgmt. System in collaboration with IT Mobility Team, SHD Sales Ops and Marketing. Show less Managed development of contract proposals at account and IDN level proactively and in response to RFPs and RFIs. • Coordinated interactions between Sales, Legal and Finance in the process of structuring contract proposals that maximize Medtronic Value Proposition.• Developed Revenue and Implant Predictive Modeling. Assisted managers in forecasting and validating field estimates. • Facilitated CardioVascular involvement in Health Care Systems (HCS) – Corporate Saving Initiatives – by expediting communications between business unit and HCS relative to current share and market potential and participation.• Crafted Pan-CV and Per Procedure agreements.• Developed and led numerous initiatives including Pan-CV Business Trending Report Architecture, Endovascular Field Inventory Beta Test, Customer Business Review Template. Show less Established relationships with Urology and Urogynecology surgeons. Managed training, reimbursement, patient selection, referral network and patient follow-up. Grew territory from $0 to $563K in four years (MT, ND).• Successfully launched InterStim Therapy l into an untapped market achieving compounded annual growth of 244%.• Trained 13 new implanting / referring physicians. Conducted in-service training with physician medical staff. • Provided operative clinical support for 300+ implants in hospitals, clinics, and ASC’s clinics/ASC’s in 10 states.• FY09 – Overcame reimbursement and physician relocation / deployment hurdles accomplishing 22% YOY growth.• FY08 – Achieved 107% of annual revenue target. FY08 – Q4 Therapy Consultant of the Quarter.• FY07 –achieved 157% of annual revenue target. FY07 – High Achiever Award. Show less Responsibilities: To support Executive Sales Management in all aspects of field sales force development including region/district/territory alignment and staffing requirements. To perform analysis of sales results in order to provide timely, accurate short-range forecasts and meaningful long-range estimates for one of the fastest growing divisions in Medtronic. Provide support and training to field sales representatives and managers related to use of territory planning tools and interpretation of financial results. Ongoing development, revision and automation of sales reporting tools designed to reinforce expectations, permit rapid validation and facilitate decision making. Installed metrics to steer the management of seven distinct product lines with four separate sales teams by a single management group. Designed, developed and implemented NEW sales reporting architecture that went on to be adopted by all of Medtronic Neurological – from executive management to region, district and territory managers – $1Billion plus scope of influence. Served as liaison between Sales and Customer Service to insure aligned goals. Interfaced with Sales Force Automation and IT to design, develop and implement mobile device sales and implant reporting as well as case tracking technologies. Achieved four consecutive “Exceptional Contributor” performance evaluations in addition to Whatever-It-Takes and Vision awards (highest level). Promoted to Therapy Consultant role. Show less
Principal Market Analyst—CV Structural Heart Surgical Based Therapies | Market Analysis, BI
Jan 2010 - Jan 2011Principal Analyst Contracting Operations—CardioVascular | Key Account Proposal Development
Jan 2009 - Jan 2010Therapy Consultant—InterStim Therapy | Territory Management, Sales, Clinical Consulting
Jan 2005 - Jan 2009Sales Operations Manager—MGU
Dec 2001 - Aug 2005Sales Analyst—Americas (Movement Disorders – InterStim)
Dec 2000 - Dec 2001

Hill-Rom
Jan 2011 - Jan 2012Sr. Business Analyst | Territory Optimization, Business Intellegence, Forecasting, Project MgmtHill-Rom is a leading global medical technology manufacturer whose beds, furniture and other health care equipment, services and 10,000+ employees worldwide help people get better care inside and outside the hospital.Supported VP Commercial Operations including strategic analysis and project management supporting NAAC initiatives. • Led multi-functional project team in successful launch of iPad 2 to NAAC Field Sales including procurement, development and distribution of pre-launch materials, development and execution of hardware and software training. Developed / managed internal content delivery mechanisms. • Provided ongoing strategic and technical support to NAAC iPad initiative. Consulted with Respiratory and International Divisions on their respective iPad deployments. • Developed “Business Trend Reporting” architecture to serve as Analytic Dashboard to facilitate engagement between sales management and teams. Focused on difficult-to-see trends and improved performance management. Reports allowed drill down by product and geography, and combine multiple, relational metrics into a single view minimizing number of reports needed and simplifying sales force management.• Created a Strategic & Operational scorecard in a joint project with Sales and Sales Operations. Identified, categorized, and presented strategic imperatives needed to achieve goals and indicate performance against goals based on operational indicators including numbers of contracts, evaluations, etc. Show less

Medtronic
Jan 2012 - Jan 2014Sr. Marketing Analyst — CVG Marketing and Commercial Operations | Key Account StrategyWith 86,000+ employees including more than 9,600 scientists and engineers, 350+ locations in 150+ countries and having more than 46,000 patients in its portfolio, Medtronic is among the world’s leading medical device & solutions providers. Designed and developed reporting, analytics and tracking tools in support of Cardiac and Vascular Group’s (CVG) Strategic Sales & Marketing organizations.• Monitored impact of CVG Strategic Account (SA) Management strategies using multiple analytic tools including custom Oracle Analytics reports, eight-quarter Business Trend Reporting, Bulking / Forecast Reporting and ad hoc reports. Prepared end-to-end view of performance and provided recommendations to SA sales leaders.• Defined requirements, led development, managed launch, and provided ongoing training and support for CVG Strategic Solutions Salesforce.com used by Regional Solutions Specialist to track and manage Solutions. • Led annual SA selection process with field leadership from SA and BU Sales teams to determine whether to retain or demote existing SAs. Recommended accounts potentially deserving promotion to SA status. Show less

ImpediMed
Jan 2014 - Feb 2019Director of Sales Operations | Business Intellegence, Territory Optimization, Product InnovationGlobal leader in development and distribution of medical devices employing Bioimpedance Spectroscopy (BIS) technologies for use in the non-invasive clinical assessment and monitoring of fluid status. Reported to VP of Sales. Collaborated with leadership to develop strategy, determine optimal territory alignment, assign revenue targets, implement business intelligence platform and sales capabilities. GLOBAL TEAM LEADERSHIP | SALES OPERATIONS • Managed global team; Sales Operations, Inside Sales, Customer Service and Technical Support. • Led major initiatives with 3rd Party Customer Centered Strategies group. Focused on development of enhanced customer experience strategy with anticipated exponential growth. • Implemented Zendesk Customer Service ticketing and chat software.• Developed and prepared quarterly performance dashboards and sales score cards for senior leaders and BOD. ANALYTICS | BUSINESS INTELLEGENCE | KPIs• Launched Power BI for global sales and clinical teams for use in monitoring sales and utilization performance.• Consulted with senior leaders and cross-functional teams to identify KPIs and performance verses goals, and assure business alignment.• Worked with 3rd party vendor to augment existing staff and bring in best practices expertise.• Led team to review and evaluate data analytics. PRODUCT & TOOL INNOVATION & DEVELOPMENT | PRODUCT LAUNCH• Project managed a 6-mo initiative with a 3rd party vendor. Wrote design specification, testing protocol, conducted tests, and complete testing protocol report.• Launched Excel Power Pivot tool for use by customers to analyze internal usage of SOZO medical device. Trained clinical specialists who trained end-users nationwide.• Member of global cross-functional team meeting weekly to discuss quality issues, quality documentation, a future next–generation strategy for SOZO.• Led commercialization strategy team for SOZO data focused on licensing, report development and delivery methods. . Show less

ACIST Medical Systems
Aug 2019 - Apr 2023Senior Manager - Commercial Operations & StrategyACIST Medical Systems provides diagnostic technologies that help interventional cardiologists visualize, assess and improve patient treatment in more than sixty countries with the help of over 400 employees. A subsidiary of The Bracco Group based in Milan, Italy. Reporting to Sr. VP and General Manager, responsible for maximizing salesforce effectiveness and productivity through the creation and execution of global commercial strategies, processes, planning and analytics. A strategic business partner and liaison to the global sales management team working cross functionally to enhance the value proposition. • Proactively identified and guided improvements to existing processes including oversight of: Sales demo pools ¬¬-- Price renewal for GPO & non-GPO customers -- CRM (SFDC) Adoption• Identified sales trends and created proactive solutions that help management gauge the performance of the business and create proactive solutions to maximize sales performance • Optimize sales organization headcount through efficient territory and regional alignment, ensuring proper location of appropriate headcount for current and future business needs Show less

ImpediMed
May 2023 - Jun 2024Senior Director Sales OperationsImpediMed is the world leader in the development and distribution of medical devices employing Bioimpedance Spectroscopy (BIS) technologies for use in non-invasive clinical assessment and monitoring of fluid status. Products include SOZO, L-Dex, SFB7, DF50.Reporting to VP of Sales, collaborate cross-functionally to develop commercial strategy, optimize salesforce effectiveness, establish comp plans, develop, and implement robust business intelligence platforms and sales reporting capabilities to achieve high performance sales targets. • Strategic business partner and liaison to the sales management team, proactively monitoring and analyzing sales activities, results, gaps to assist and guide leadership in achievement of sales targets.• Responsible for Compensation Plan development/management; including, partnering with Finance and HR to ensure alignment with commercial objectives and strategies• Direct the evolution of customer relationship management tool to meet evolving business needs identifying key sales performance indicators, key areas of opportunity and sales force training needs Define processes to create reproducible and measurable programs to drive sales with customer accountability Show less

Boston Scientific
Nov 2024 - nowAssociate Director – Commercial Intelligence and Data AnalyticsThis role is responsible to manage support functions essential to sales force productivity for Interventional Spine. These functions include planning, reporting, quota setting and management, CRM and sales process optimization, commercial program implementation, and sales compensation design and administration. Collaborating closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled and supported within the sales organization. Leads a team of analysts, fostering a culture of data excellence and continuous improvement. Show less
Licenses & Certifications
- View certificate

Managing Organizational Change for Managers
LinkedInJun 2019 - View certificate

Change Management Foundations
LinkedInMay 2019 - View certificate

Sales Operations
LinkedInMar 2019 - View certificate

Sheryl Sandberg and Adam Grant on Option B: Building Resilience
LinkedInMay 2019
Honors & Awards
- Awarded to Scott GjesvoldVision Award Medtronic
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