Amela Aytimur

Experience

• 

  Eurostandard Bank Skopje

  Oct 2017 - Aug 2020

  ▪ Processing, review and submission of debit and credit card applications for individuals and legal entities▪ Preparation of Agreements for new business cards of legal entities▪ Detailed review and tracking of card transactions▪ Picking up cards from the processing centre - Casys, deliver them to our branches, checking in the bank system where a certain card is located▪ Blocking, unblocking, migration of cards, re-issuing cards and changing the daily limit of the card for withdrawing cash from ATM, in trade and on the Internet• Calculations for closing credit cards• Preparing an Excel spreadsheet for pin reset• Daily communication with clients over the phone and internally in the Bank• Generating and printing invoices for card operations, sending them by mail or e-mail• Generating overdue days and preparing unpaid debt warnings▪ Processing files (PF, CUF, R118, R008, IDF, DOAF, MSAF, ILAF- L0, L1, LB & LC, CCRF, TRF)▪ Generating and processing 3D Secure CSV Files• Monitoring debit and credit card analytics• Sending an email to colleagues with the data from the MasterCard program for Settlement Advisement (login to the website www.mastercardconnect.com with the appropriate account), two files (currency 807 and currency 978) Show less *Cashier Operations:▪ Registering individuals and updating their data▪ Registering new transaction accounts and deposits▪ Managing national and international payment operations▪ Conducting balance transfers and deposits▪ Administering cash payments and withdrawals▪ Processing Western Union transactions▪ Registration and deregistration for pension income and printing of pension checks▪ Registration and deregistration for social income▪ Reviewing blocked accounts of individuals▪ Exchange operation▪ Preparing Agreements for Electronic Banking, M-banking and SMS banking and printing username and password*Domestic Payment Operations:▪ Registering legal entities clients and updating their data▪ Printing account history of legal entities clients▪ Processing transactions of legal entities clients*International Payment Operations:▪ Processing of foreign currency payments of legal entities clients▪ Processing foreign exchange inflows of legal entities clients▪ Charging international payment costs of legal entities clients*Credit Operations:▪ Calculating credit liquidation amount that has to be paid▪ Reviewıng paid credit instalments▪ Processing credit amortization plan for individuals Show less

  • Card Operations Officer

    Feb 2020 - Aug 2020

  • Retail Customer Officer

    Oct 2017 - Jan 2020
• 

  Acibadem Sistina Hospital

  Nov 2020 - Jan 2021

  Management Trainee Program
• 

  HALKBANK AD Skopje

  Jan 2021 - now

  • Retail Customer Representative

    May 2023 - now

  • Banking Operations Officer

    Jan 2021 - May 2023