Erika Yona Putri Santoso

Experience

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  Pekerja Lepas

  Jan 2018 - now

  For more details, check out my portfolio. It's been a long time since I've done this job. I've been MC and Moderator at formal, informal, local, national, government and corporate events.

  • Model

    Jan 2017 - now

  • Master of Ceremonies

    Jan 2018 - now
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  YouTube

  Jan 2019 - now

  Content Creator
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  Taekwondo Indonesia

  Feb 2020 - now

  Coach & Team Manager

  As a coach and team manager, I was responsible for leading athlete development, team management, and event coordination. I combined strategic planning, direct coaching, and organizational management to ensure athlete performance, team discipline, and successful participation in various competitions.• Designed and implemented short- and long-term training programs to improve athletes’ physical, technical, and mental performance.• Organized regular training schedules, trial sessions, and performance evaluations.• Supervised athletes during training and competitions, providing direct coaching and mentorship.• Initiated and managed team participation in local, national, and international tournaments.• Coordinated competition preparations, including administration, registration, and official documentation.• Managed team logistics (accommodation, transportation, meals, and equipment).• Built communication and coordination with parents, event organizers, and sports federations.• Prepared activity reports and documented competition results for team evaluation.• Acted as the primary liaison between coaches, athletes, management, and external stakeholders.• Maintained team motivation, discipline, and unity throughout training and competition phases. Show less

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  PT Pos Indonesia (Persero)

  Aug 2020 - Jan 2021

  Marketing And Business Development Intern

  During my internship, I supported the marketing team in campaign execution, customer communication, and digital promotion. I was also involved in the launch of the POSPAY application, focusing on community outreach, partner acquisition, and audience analysis to strengthen engagement.• Assisted in planning and executing marketing campaigns and digital promotions.• Supported customer communication and service activities.• Contributed to the launch of the POSPAY application through community outreach and education.• Assisted in partner acquisition and merchant engagement.• Conducted basic audience analysis to optimize promotional strategies.• Helped manage marketing data and documentation to support reporting needs. Show less

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  The Acacia Hotels & Villas

  Mar 2022 - Jul 2022

  Marketing Communication

  As part of the marketing communications team, I was responsible for strengthening the hotel’s brand presence, managing media relations, and executing promotional campaigns. My role combined client engagement, campaign planning, and digital outreach to boost visibility and customer satisfaction.• Offered and negotiated hotel products and services to potential customers.• Planned and executed promotional campaigns across social media and digital platforms.• Designed and implemented branding strategies and managed media relations to improve market presence.• Conducted client meetings, technical discussions, and oversaw event design from planning to execution.• Created creative event content to enhance engagement and strengthen hotel branding.• Handled customer complaints and provided solutions to improve customer experience.• Analyzed market trends to optimize campaigns and increase customer engagement. Show less

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  Komisi Pemilihan Umum Republik Indonesia (KPU RI)

  Dec 2022 - Nov 2023

  Content and Publishing

  As a part-time content creator and publisher, I was responsible for planning, producing, and publishing digital content across KPU’s social media channels. The role focused on documenting activities, delivering public information, and educating the community about the upcoming 2024 General Election.• Planned, created, and published digital content for KPU Kabupaten Buton’s social media.• Produced documentation of official activities, announcements, and community education programs.• Developed scripts, conducted copywriting and voice over for public information campaigns.• Edited photo and video content using various creative applications (listed in CV/Portfolio).• Designed communication materials to support outreach and audience engagement.• Acted as moderator and supported public outreach sessions to strengthen mass communication. Show less

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  UMKM F&B

  Feb 2024 - now

  Business Owner

  As a business owner, I managed the overall operations of an F&B venture, focusing on growth, branding, and customer experience. I combined strategic marketing with hands-on management to ensure both sales performance and service excellence.• Managed daily business operations, including production, sales, and customer service.• Designed and executed marketing strategies to boost sales and strengthen brand presence.• Planned and monitored financial performance to ensure business stability.• Created and supervised digital promotional content and social media engagement.• Built customer loyalty through consistent and high-quality service.• Oversaw and ensured product and service quality standards were consistently met. Show less