Cameron Duff

Experience

• 

  Woolworths Supermarkets

  May 1998 - Dec 2000

  Grocery Assistant

  Restocking shelves

• 

  Kailis Bros

  Dec 2002 - Jul 2005

  Inventory / Receivals (Lobster Processing)

  Unloading, grading and maintenance of live lobster environment 7 days a week during the season.Last 2 Months spent in dispatch picking and checking orders.

• 

  Austin Computers Osborne Park

  Jul 2005 - Jun 2006

  PC Assembler/Service Department

  8 Months spent in custom and bulk PC Assembly. Building as well as Windows and software installation, troubleshooting and phone support.4 Months spent with service department with customer troubleshooting, upgrading and warranty repairs email support.

• 

  RDA Group Pty Ltd

  Jun 2006 - Dec 2012

  Service Desk Technician

  Level 1 and 2 help desk phone and email support for business clients with workstations and server problems/maintenance. Engineer scheduling and general documentation.

• 

  Connect360 Pty Ltd

  Jan 2013 - Dec 2015

  Service Desk Engineer

  Level 1 and 2 help desk phone and email support for business clients with workstations and server problems/maintenance.Providing application support for well known as well as smaller in house business applications.Engineer scheduling and general documentation.

• 

  IiNet

  May 2016 - Jun 2019

  Assisting customers with - Domain name registration.- DNS configuration.- Email provisioning, setup and configuration- Troubleshooting all of the above and lodging faults where required. Assisting customers with troubleshooting, fault lodgement, as well as provisionining of various NBN technologies provided by iiNet Ltd.

  • Domains and Hosting Customer Service Rep

    Jan 2017 - Jun 2019

  • FTTH/N/B Provisioning and Internal Support Officer

    May 2016 - Jan 2017
• 

  Healthengine

  Jun 2019 - now

  Customer Support Consultant