
Niraj Bam
Customer Service Associate

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About me
Luxury Sales Executive at Mercedes Benz
Education

IITC
-Diploma Hospitality
University of Mumbai
-Bachelor's degree Commerce
Experience

MAC OUTSOURCING SOLUTIONS PRIVATE LIMITED
Jun 2011 - Jul 2013Customer Service Associate
Tasleeh Entertainment
May 2015 - Oct 2020Retail Sales Associate
Balmain
Jun 2021 - Nov 2021Retail Sales Executive
Gargash Enterprises
Nov 2021 - nowLifestyle Sales Executive - Mercedes Benz & AMG•Providing highest degree service and satisfaction in accordance with the company’s sales policies and procedures to maximize future recommended or repeat sales.•Achieving and maintain the showroom prescribed standard sales policies and procedures.•Closes sales by overcoming objectives, asking for sales, negotiating price, completing sales or purchasecontracts, explaining, and offering warranties, services .•Attending to customers visiting the showroom, initiate sales process with them paying attention totheir needs and offer qualified advice on the specifications of the product.•Ensure standard management requirements and improvise or create reports to cater to them.•Ensure quality to job to avoid errors/network and take actions or customer concerns(internal/external) to improve operational ease and customer satisfaction.•Report weekly/monthly on agreed performance data, comparing actual with targeted/budgetedperformance.•Ensure pre-delivery inspection and proper documentation of the sales transaction. Show less
Licenses & Certifications

Customer Service and Sales
Khalifa Fund for Enterprise DevelopmentJun 2018
Volunteer Experience
Safety Officer
Issued by UV Creation
Associated with Niraj Bam
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