Tanya Pillay-Nair

Front Office Manager

662 followers

Singapore

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Timeline
About me
Game Changer
Education
- Hotel Consult Cesar Ritz
  1990 - 1991
  Diploma in Food and Beverage Hospitality Hospitality Administration/Management Diploma
  Work and studied in Switzerland to achieve this diploma.
- Dover Colledge U.K
  1987 - 1988
  High School A Levels
- CHIJ Town Convent
  1976 - 1986
- INSEAD
  2019 - 2020
  E-Course on Innovation in the Age of Disruption International Business Ending on April 2020
- Cornell University
  2021 - 2021
  ECornell Certificate in Fundraising and Revenue Generation Finance 100
  Fundraising and Revenue Generation for nonprofit that are mission-driven organisations.Apply fundamental fundraising principles to ones organization's strategyAnalyse the planning and execution of a capital campaign.Grant applicationEvaluating other potential revenue sourcesDeveloping a strategic plan for effective usage of marketing, branding, social media, and communication strategies.
- Temasek Polytechnic
  2019 - 2019
  Countering Terrorism: Threats, Responses, Intelligence and Decision Making Security Industry Institute Certificate
- Singapore University of Social Sciences (SUSS)
  2019 - 2020
  Facilitate Learning Experiences for Adult Learners at Institute for Adult Learning Singapore WSQ Advanced Certificate in Learning and Performance
- Cornell University
  2010 - 2010
  Certificate in Hotel Revenue Revenue Management eCornell
- University of Buckingham
  1989 - 1991
  Bachelor’s Degree Business Studies with Hotel Management (Bsc)
Experience
- Grand Hyatt, Singapore
  Jan 1993 - Jan 2001
  Front Office Manager
- The Fullerton Hotel & The Fullerton Bay Hotel Singapore
  Sept 2000 - Nov 2001
  Front Office Manager
  Pre-Opening Team for the Fullerton Hotel
- Training Circumference
  Jan 2001 - now
  Game Changer
  Eco Hotel DevelopmentDesigning Bespoke Customer Service, People Development and Team Building Modules.Hotel Audit Services for an International Standard
- TSA Solutions
  Aug 2002 - Mar 2019
  Consultant
  Training Delivery of Reservation Sales and Front Desk Upsell Sales
- Raffles Hotel Singapore
  Jul 2019 - Jun 2020
  Delivered Bespoke Training for the Raffles Singapore with Training Circumference
  Delivering a highly customised in-house training program for the wonderful Raffles Hotel Singapore Team
- NTUC LearningHub
  Jan 2021 - Feb 2023
  Associate Trainer
  Delivery of Sales Programs for NTUC Learning Hub
- IMPACT Training & Consulting Pte Ltd
  Feb 2021 - Oct 2023
  Associate Training Consultant
  Development and Delivery of Training and Development Programs
- Rev-Mantra Pte. Ltd.
  Apr 2021 - Aug 2023
  Director of Customer Success
  Rev-Mantra Pte. Ltd.'s solutions don't come out of a box ready to plug and play. We pride ourselves on identifying your challenges quickly and designing strategies to address them, always keeping top of mind your business's need for minimal disruption.We've been helping businesses for over 20 years, across multiple geographies. In doing so, we have successfully conceptualised and delivered Total Revenue Management solutions for some of the best brands in the world.Consultants have an advanced degree in their field, and at least fifteen years of experience working in that field. This marriage of theory and practise is critical to our strategic approach. Show less
- Jane Goodall Institute (Singapore)
  Jun 2021 - now
  (Volunteer) Board Member and Serving on the ConservAction Committee
  The Vision for JGIS is to have People living in harmony with Animals and nature.The mission is to Inspire, Educate and Activate Individuals to Make a Better World for Animals, People and the Environment.Come and join us and volunteer for a good cause.
- Bay Hotels & Resorts
  Sept 2023 - Sept 2024
  Regional Director of Training, Developement & Audit
Licenses & Certifications
- BSC Business Studies with Hotel Management at University of Buckingham U.K
  University of Buckingham U.K
  Dec 1992
Volunteer Experience
- Developing a Flowers in Jar Project for the Visually Impared
  Issued by Singapore Association of the Visually Handicapped on Jun 2015
  Associated with Tanya Pillay-Nair
- Course on How to Self Publish a Book
  Issued by SAVH - Singapore Association of the Visually Impaired on Nov 2018
  Associated with Tanya Pillay-Nair
- Co-Lead for Primates and Wildlife Commitee
  Issued by Jane Goodall Institute (Singapore) on Aug 2019
  Associated with Tanya Pillay-Nair
- Volunteer in the Delivery of a Sewing badge, Cooks Badge and Hostess Badge
  Issued by World Association of Girl Guides and Girl Scouts on Nov 2019
  Associated with Tanya Pillay-Nair