Tanya Pillay-Nair

Tanya Pillay-Nair

Front Office Manager

Followers of Tanya Pillay-Nair662 followers
location of Tanya Pillay-NairSingapore

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  • Timeline

  • About me

    Game Changer

  • Education

    • Hotel Consult Cesar Ritz

      1990 - 1991
      Diploma in Food and Beverage Hospitality Hospitality Administration/Management Diploma

      Work and studied in Switzerland to achieve this diploma.

    • Dover Colledge U.K

      1987 - 1988
      High School A Levels
    • CHIJ Town Convent

      1976 - 1986
    • INSEAD

      2019 - 2020
      E-Course on Innovation in the Age of Disruption International Business Ending on April 2020
    • Cornell University

      2021 - 2021
      ECornell Certificate in Fundraising and Revenue Generation Finance 100

      Fundraising and Revenue Generation for nonprofit that are mission-driven organisations.Apply fundamental fundraising principles to ones organization's strategyAnalyse the planning and execution of a capital campaign.Grant applicationEvaluating other potential revenue sourcesDeveloping a strategic plan for effective usage of marketing, branding, social media, and communication strategies.

    • Temasek Polytechnic

      2019 - 2019
      Countering Terrorism: Threats, Responses, Intelligence and Decision Making Security Industry Institute Certificate
    • Singapore University of Social Sciences (SUSS)

      2019 - 2020
      Facilitate Learning Experiences for Adult Learners at Institute for Adult Learning Singapore WSQ Advanced Certificate in Learning and Performance
    • Cornell University

      2010 - 2010
      Certificate in Hotel Revenue Revenue Management eCornell
    • University of Buckingham

      1989 - 1991
      Bachelor’s Degree Business Studies with Hotel Management (Bsc)
  • Experience

    • Grand Hyatt, Singapore

      Jan 1993 - Jan 2001
      Front Office Manager
    • The Fullerton Hotel & The Fullerton Bay Hotel Singapore

      Sept 2000 - Nov 2001
      Front Office Manager

      Pre-Opening Team for the Fullerton Hotel

    • Training Circumference

      Jan 2001 - now
      Game Changer

      Eco Hotel DevelopmentDesigning Bespoke Customer Service, People Development and Team Building Modules.Hotel Audit Services for an International Standard

    • TSA Solutions

      Aug 2002 - Mar 2019
      Consultant

      Training Delivery of Reservation Sales and Front Desk Upsell Sales

    • Raffles Hotel Singapore

      Jul 2019 - Jun 2020
      Delivered Bespoke Training for the Raffles Singapore with Training Circumference

      Delivering a highly customised in-house training program for the wonderful Raffles Hotel Singapore Team

    • NTUC LearningHub

      Jan 2021 - Feb 2023
      Associate Trainer

      Delivery of Sales Programs for NTUC Learning Hub

    • IMPACT Training & Consulting Pte Ltd

      Feb 2021 - Oct 2023
      Associate Training Consultant

      Development and Delivery of Training and Development Programs

    • Rev-Mantra Pte. Ltd.

      Apr 2021 - Aug 2023
      Director of Customer Success

      Rev-Mantra Pte. Ltd.'s solutions don't come out of a box ready to plug and play. We pride ourselves on identifying your challenges quickly and designing strategies to address them, always keeping top of mind your business's need for minimal disruption.We've been helping businesses for over 20 years, across multiple geographies. In doing so, we have successfully conceptualised and delivered Total Revenue Management solutions for some of the best brands in the world.Consultants have an advanced degree in their field, and at least fifteen years of experience working in that field. This marriage of theory and practise is critical to our strategic approach. Show less

    • Jane Goodall Institute (Singapore)

      Jun 2021 - now
      (Volunteer) Board Member and Serving on the ConservAction Committee

      The Vision for JGIS is to have People living in harmony with Animals and nature.The mission is to Inspire, Educate and Activate Individuals to Make a Better World for Animals, People and the Environment.Come and join us and volunteer for a good cause.

    • Bay Hotels & Resorts

      Sept 2023 - Sept 2024
      Regional Director of Training, Developement & Audit
  • Licenses & Certifications

    • BSC Business Studies with Hotel Management at University of Buckingham U.K

      University of Buckingham U.K
      Dec 1992
  • Volunteer Experience

    • Developing a Flowers in Jar Project for the Visually Impared

      Issued by Singapore Association of the Visually Handicapped on Jun 2015
      Singapore Association of the Visually HandicappedAssociated with Tanya Pillay-Nair
    • Course on How to Self Publish a Book

      Issued by SAVH - Singapore Association of the Visually Impaired on Nov 2018
      SAVH - Singapore Association of the Visually ImpairedAssociated with Tanya Pillay-Nair
    • Co-Lead for Primates and Wildlife Commitee

      Issued by Jane Goodall Institute (Singapore) on Aug 2019
      Jane Goodall Institute (Singapore)Associated with Tanya Pillay-Nair
    • Volunteer in the Delivery of a Sewing badge, Cooks Badge and Hostess Badge

      Issued by World Association of Girl Guides and Girl Scouts on Nov 2019
      World Association of Girl Guides and Girl ScoutsAssociated with Tanya Pillay-Nair