Vicky Wilson

Experience

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  SUPERIOR TALENT RESOURCES, INC

  Mar 2012 - Feb 2013

  Program Manager, Contingent Labor Operations

  Managed contingent labor program operations, collaborating with hiring managers and vendors to meet staffing needs. Identified and implemented process improvements, driving cost savings and operational efficiency while ensuring compliance. Streamlined onboarding/offboarding processes for contingent workers, enhancing policy compliance and transitions.

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  Safety Services Company

  Mar 2014 - Jan 2018

  Sr. Recruiter/Onboarding and Employee Engagement

  Conducted comprehensive recruitment efforts, achieving effective talent acquisition and improved retention.Op timized onboarding and orientation processes to enhance employee integration and engagement. Partnered with senior leadership to align recruitment strategies with organizational objectives. Strengthened recruitment channels by fostering relationships with staffing agencies and professional networks.

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  AgileOne

  Jul 2018 - Feb 2024

  Managed the Bristol Myers Squibb (BMS) account, leading a team of six to enhance operational processes and ensure timely service delivery in line with SLAs. Partnered with BMS Talent Acquisition to assess hiring needs, streamlining recruitment processes for improved efficiency. Implemented requisition tracking systems to increase transparency and reinforce a high-performance team culture. Analyzed job market trends to inform talent strategies, optimizing resource allocation and continuous process improvement. Show less Facilitated communication between BMS and external vendors, ensuring alignment with project goals and efficient service delivery. Managed daily operations of the contingent labor program, achieving contractual compliance and SLAs. Cultivated stakeholder relationships to sustain collaboration and program success. Enhanced onboarding/offboarding processes for contingent workers, boosting compliance and operational efficiency. Delivered training to BMS managers and external vendors, driving optimal system and resource utilization. Show less

  • Client Services Team Lead

    Dec 2022 - Feb 2024

  • Senior Client Services Professional

    Jun 2021 - Nov 2022

  • Talent Acquisition Partner

    Jul 2018 - May 2021
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  Concentra

  Dec 2024 - Apr 2025

  Referral Management Coordinator

  Review, process, and support specialist referral requests and authorizations while collaborating with physicians, employers, and insurance providers to ensure seamless patient care coordination. Communicate effectively with key stakeholders, including insurance providers, employers, and patients, to facilitate the referral and authorization process. Serve as the primary point of escalation for case-related issues, providing guidance and resolution as needed. Accurately record and update case information in the OA/CR module of OccuSource, ensuring compliance with documentation standards. Maintain strict confidentiality and security of sensitive information, adhering to HIPAA, PHI regulations, and company policies. Show less