
Cecile Matthews
Case Manager

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About me
Client Services Program Manager at Baltimore City Health Department
Education

Catonsville Community College
1987 - 1988Accounting
Archbishop Keough
1983 - 1987High school diploma College/University Preparatory and Advanced High School/Secondary Diploma Program
Coppin State University
1994 - 1999BS Pyschology 3.8Activities and Societies: Ronald McNair Post Bacc. Program, National Honor Society, Alpha Kappa Alpha
Experience

The Mentor Network
Jan 2001 - Jan 2002Case ManagerDeveloped and implemented the recruiting and retention tracking tools and strategies, and measure success of campaign effectiveness, creating and designing new campaigns as required to continuously attracting new foster care families- Directed the intake process for families of medically fragile children in need of foster care provide a better living situation for all parties. - Conducted home inspections to ensure the living environment met state mandated code- Performed foster care home studies to identify the facility and environment is prepared to provide for the patients care- Handled client intake orientation and fostered training for potential families with placement of children in compatible home envorinments Show less

Morgan State University Head Start
Jan 2002 - Sept 2013Family Services CoordinatorProvide a critical role with the recruitment of families with children (ages 3 & 4) into comprehensive learning environment. Encourage parents in their children’s learning and help them in making progress towards their educational, literacy, and employment goals.- Created partnerships with low income families and making connections to financial planning resources resulting in developing an effective family budget and achieving a 20% savings in a personal bank account- Facilitated the family partnership by developing goals for the program participants to achieve new skills required to exponentially improve their financial situations, educational needs, and professional skills- Achieved federally mandated recruitment for families with children that have disabilities achieving a 10% increase in clients served- Spearheaded both internal and external communications of required family documents while improving client support services resulting in a 60% successful increase in family services provided- Developed community partnerships in the areas of health, mental health, nutrition, disabilities, family preservation, child abuse prevention, education, child care, and all other areas which may provide support and resources to families Show less

Morgan State University
Jan 2008 - Jan 2010Program AdministratorDirectly managed all staff documents, budgets, and personnel records to ensure efficient file accuracy for the Head Start program. Facilitated a close relationship with The Morgan State University Head Start delegate agency Dean's office, procurement department, accounts payable department, and P-Card program.- Assured all Head Start program employees health insurance records were up to date and monthly payments were paid timely through the appropriate approved grant funding- Provided strategic support for the initiation of supplier contracts to be executed by the University procurement department for the Head Start Program- Played a key role in managing the P-Card monthly transaction reports resulting in timely reconciliation of monthly transactions and supplier payments. Show less

Baltimore City Health Department
Sept 2013 - nowA Senior Social Services Coordinator reviews, monitors and processes a variety of complex client cases involving the provision of social, health, vocation, rehabilitation or related services to City residents.
Program Manager
Oct 2021 - nowSenior Social Service coordinator
Sept 2013 - now
Licenses & Certifications

National Council for Mental Wellbeing
Mental Health First Aid USAOct 2024
Languages
- spSpanish
- amAmerican sign language
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