Billy Robbins

Experience

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  Quick-Tech Solutions

  Jul 2003 - now

  Owner

  Managed all business aspects.Installed commercial and residential networks.Contracted to small and medium business as Network Administrator.Managed DHCP and DNS server for customersManaged LAN/WAN for customers PC repair and troubleshooting.

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  Westgate Computers

  Aug 2009 - Oct 2011

  Service Manager

  Repaired PC's that came into the store for service.Worked as Sales Associate selling new and used computers and parts.Performed on-site work for some customers.Troubleshoot Microsoft Windows operating systemsInstalled Telecom equipment and various other communication devices. Managed and Administrated a site OU using Microsoft Active DirectoryManaged DHCP and DNS serverManaged 25 mailboxes in Microsoft Exchange Server.

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  Golden Plains Community Hospital

  Oct 2011 - Oct 2012

  IT Support

  Assisted IT Manager with all aspects of Network AdministrationManaged 6 site-to-site VPN connectionsSupported anti-virus software.Managed 250+ mailboxes in Microsoft Exchange Server.Troubleshoot Microsoft Windows operating systemsManaged and Administrated a site OU using Microsoft Active DirectoryTook call for after hour supportManaged DHCP and DNS serverSupported LAN and WAN including installing and managing Access Points.Managed network printers and copiers.Managed telephone system which includes VoIP and analog phones. Show less

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  DCP Midstream

  Oct 2012 - Nov 2014

  LAN Analyst III

  Serve as local IT support for all DCP Midstream locations in the Panhandle Super Systems.Manage and Maintain 250+ Workstations, and 30+ Automation Servers.Research and resolve complex network and/or server related communication issues, identifying root cause.Serve as liaison between DCP Midstream field staff, IT support and IT Management.Serve as the point of contact and project team member for IT related work on field systems as well as IT related work within Operations led projects.Work in coordination with operations team members, create and maintain network documentation and diagrams for all locations within the DCP Midstream business unit.Identify and resolve user problems and concerns associated with all IT hardware and software.Accurately and fully document all troubleshooting and resolution steps within the Service Desk ticketing system.Advanced troubleshooting, installation of Cisco routing, switching, security and voice systems.Advanced understanding of TCP/IP communications and the ability to analyze and troubleshoot connectivity.Troubleshoot various switching devices including Systech, and Moxa port servers. SCADA\Communications Training:Cross-Train with DCP Midstream SCADA and Communications departments while maintaining Super-System IT Infrastructure.Training of multiple communication mediums, to include land lines, WLAN, radio, cellular and satellite networks.Train and Perform technical work, directly related to the configuration, administration, maintenance, and operation of SCADA, computerized distributed control, telemetry input, and computer systems for field operations.Establish a solid understanding of SCADA system setup and maintenance with regard to administration, programming, database administration, telemetry, and RTU input management.Establish a direct understanding of AES database, and SCADA polling. Show less

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  Run Business Solutions, runbiz

  Nov 2014 - Oct 2018

  • Project Engineer

    May 2016 - Oct 2018

  • IT Consultant

    Nov 2014 - Oct 2018
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  Phillips 66

  Nov 2018 - Mar 2021

  • PCN Network and Security Specialist

    Jan 2019 - Mar 2021

  • Network Specialist

    Nov 2018 - Jan 2019
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  Robbins Nest Assisted Living

  Mar 2020 - now

  Owner
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  Xcel Energy

  Mar 2021 - Jul 2022

  IT Systems Administrator Lead
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  Westgate Computers

  Apr 2022 - Dec 2022

  Director of IT Operations
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  Xcel Energy

  Oct 2022 - now

  Sr. IT Systems Administrator