Liam O'Dwyer

Experience

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  Corrosion Control Services

  Jan 1992 - Jan 1996

  Contracts Manager

  Responsible for ordering all items required for the safe & successful completion of each project - raw materials, consumables, plant and machinery, site accommodation and personal protective equipment.Attended daily / weekly site meetings with main contractor to report progress. Also ensured that all staff and procedures were working to relevant Health and Safety regulations.Also involved in work estimation & measurement and industrial project tendering.

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  Boart Longyear, Construction & Mining Division

  Mar 1996 - Sept 2006

  • Monitored and processed incoming sales orders from Global Sales Teams and Orderdesks on a daily basis. Issued picking slips to local and central warehouses for timely shipment of goods to end user and coordinated daily/weekly shipments with clients in Ireland, UK, Scandinavia and Mainland Europe.• Processed necessary documentation (invoices, packing slips etc.) required to accompany shipments for customs purposes. Maintained regular communication with production and distribution staff to ensure that all sales orders were handled within agreed lead-times and in accordance with clients specific instructions. Show less

  • Sales Coordinator

    Jun 2003 - Sept 2006

  • Sales Engineer

    Mar 1996 - Jun 2003
• 

  BS&B Safety Systems

  Mar 2007 - now

  • Responsible for increasing productivity, quality performance and yield through the application of lean manufacturing processes and continuous improvement. Oversee all production processes and lead a dedicated assembly production team.• Involved in the management, planning & scheduling of production requirements in accordance with orders received. Maximize effectiveness of production team, equipment & materials to produce multi-line products within planned schedules.• Involved in the recruitment, development and direct management of 24 staff using effective personnel management techniques to maintain/improve productivity and meet challenging production targets and objectives.• Institute and implement the highest quality standards throughout the production line working with QC to resolve any quality issues as they arise quickly and efficiently.• Responsible for managing shipping dates for all incoming orders and the achievement a 10% improvement in on-time delivery. Actively engage with clients ensuring strong long term relationships are forged through clear communication structures and delivery of agreed SLA’s (Service Level Agreements).• Responsibility for day to day production updates to senior management. Attend regular production meeting to discuss performance and resolves any associated issues. Generate reports as required and complete all associated administration. Show less • Responsible for various VSM workshops including RFQ to lot-card process. Also led various 5S projects & initiatives through the plant to achieve process and procedural improvement.• Lead SQDIP meetings in both sales & production areas focusing on KPI’s of safety, quality, delivery, inventory & productivity.• Oversaw a switchgear cell lean conversion project which achieved a doubling of throughput over a 12 month period.• Also involved in Kanban introduction and 5S is the stores area. Show less • Reported to the EMEA Sales Manager and had responsibility for a team of 5 inside sales engineers servicing Ireland & UK, EMEA, NAFTA & APAC. Coordinated, communicated with and drove team efforts on a daily basis to achieve set targets.• Responsible for online quotation system management. Reviewed incoming enquiries for specification evaluation & information validation prior to pricing from the online pricing system or onward distribution to engineering, R&D or other global affiliate. • Participated daily in operations SQDIP meetings to update on daily progress of rep & distributor orders and communicate required information through the generation of weekly reports and daily updates as necessary.• In conjunction with the outside sales teams and the internal engineering resources, supported the reps, distributors and direct clients with technical sales support.• Worked closely with internal teams (order processing, operations, purchasing, quality, finance & shipping etc.) and other specialists (engineers, metallurgists, regional & product managers) to ensure customer expectations were met at all times.• Part of a team that developed a new online Global Order Entry System in conjunction with IT professionals. Also sponsored a Lean Green Belt training team project with the objective to “To improve quote efficiency and accuracy, leading to more precise lot being generated and a reduction in order fulfilment time.” Show less

  • Customer Service Manager

    Mar 2016 - now

  • Production Manager

    Feb 2014 - Feb 2016

  • Operations Excellence Leader

    Jan 2013 - Jan 2014

  • EMEA Inside Sales Engineer

    Mar 2007 - Dec 2012