Ene Ejiogu

Experience

• 

  Polaris Bank Ltd.

  Jan 2007 - Sept 2021

  Former Branch Operations Mgr
• 

  Skye Bank Nigeria Plc

  Feb 2007 - Sept 2021

  Great customer is reason for business continuity and customer loyalty. I ensure the standard of service amongst my operations team members is at the highest levels at all times. We strive for excellence and set the ball higher once our goals are achieved.Notable achievement:*Progressed into the Branch service Manager role within a short period making me the youngest branch service manager in my region from *selected to attend a customer focused training in 2012 which was aimed at staffing branches identified as Skye banks "Top 50 branches".*Identified by the MD skyebank to be one of the few Skye bank brand ambassadors bank wide.*Worked in 8 different branches which has given me a good platform to be an efficient manager of people of diverse backgrounds cultures and orientation successfully harmonizing all in achieving the organization set goals of top notch customer service. Show less Transactions back office department saddled with the cumbersome responsibility of efficient and online monitoring of general ledgers of the branch are an important team whose collective responsibility is essential for branch profitability.notable achievement:*Branch Management commendation for efficiently managing the E-payment desk of the branch, being the branch with the highest e-payment transactions (in the Abuja region) in 2010*Commended for spear heading the reconciliation of Aged old items in the general ledgers of the branch, which resulted in removing the branch from the list of 20 worst branches list in terms of reconciliation. This was maintained all through my tenure as head- transaction officer. Show less

  • Branch Service Manager

    Apr 2010 - Sept 2021

  • Head- transactions department

    Mar 2009 - Mar 2010

  • Cash Officer

    Sept 2007 - Feb 2009

  • Customer Service Representative

    Feb 2007 - Sept 2007
• 

  Barton Brook Care Home

  Apr 2023 - now

  Administrator

  Admissions and Discharges, Clerical and Secretarial duties, Managing and chasing up Referrals, Booking Appointments, Payroll administration and query, New staff Employment, Preparing staff contracts and Onboarding, New staff Data Input and processing, Managing Enquires via In-person and phone calls, Stock order, Liaising with GP Surgeries and other health Consultants and local councils