Alexandria Yang

Experience

• 

  Hodges-Mace, LLC

  Feb 2014 - Jul 2015

  Account Specialist

  Implemented annual benefit enrollment projects for large corporations, managed planning and execution of enrollment systems and client culture trainings, coordinating counselor insurance licensing and appointing, tested benefits administration software, managed day-to-day client relations and problem solving, analyzed enrollment activity and employee feedback data for client benchmarking presentations

• 

  Northwestern Benefit Corporation of Georgia

  Jul 2015 - Dec 2016

  Account Manager

  Managed large accounts, coordinated new client implementations, led employee benefits seminars, consulted on HRIS vendor selections, configured benefits administration systems, facilitated key compliance processes, edited enrollment communications materials

• 

  Paycom

  Jan 2017 - now

  Lead a top-performing team of Client Relations Representatives who consult with executives on strategic workforce management. Partner with internal stakeholders on technical development projects. Facilitate company-wide diversity, equity, and inclusion sessions using the “Green Shoe Method for Better Conversations”. Consulted with client executives on practices to improve workforce engagement and process efficiency. Collaborated with key stakeholders on cost-benefit analyses to demonstrate value in HR innovation. Leveraged technology to streamline manual administration duties, offering HR professionals the opportunity to address human capital challenges strategically.

  • Regional Manager- Client Relations

    Feb 2018 - now

  • Client Relations Representative

    Jan 2017 - Feb 2018