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Simon Butler

Simon Butler

Help Desk Engineer

Followers of Simon Butler397 followers
location of Simon ButlerBangalore, Karnataka, India

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  • Timeline

  • About me

    IT Incident Manager | Service Improvement | Mentor | Councellor | Ex- DXCite

  • Education

    • St. Xavier's Collegiate School

      2001 - 2013
      I.C.S.E & I.S.C E-Commerce/Electronic Commerce

    • George College 133

      2013 - 2016
      BCA Computer Programming A

      Activities and Societies: None

    • West Bengal University of Technology

      2013 - 2016
      Bachelors in computer application Computer and Information Systems Security/Information Assurance

  • Experience

    • Mi-Fi Networks Private Limitted

      Oct 2016 - Oct 2017
      Help Desk Engineer

      Monitoring the WiFi network, interacting with guests national & international solving their IT related issues, making daily reports, providing desktop support as per requirement.

    • DXC Technology

      Feb 2019 - Oct 2020
      Incident Management Specialist

    • DXC Technology

      Aug 2021 - Aug 2023
      Major Incident Manager

    • Microland Limited

      Sept 2023 - Apr 2024

      • Major Incident Manager

        Sept 2023 - Apr 2024

      • Incident Manager

        Sept 2023 - Apr 2024

  • Licenses & Certifications