Frans Opperman

IMM University of Cape Town Business School

IMM – Marketing: NQF Level 5 Marketing Management Finance Motor Vehicle Retailing

Audi Volkswagen International Field Force Qualification

Activities and Societies: 5 modules by UK professional coaches 2 year period. Certification by a panel of AG professionals. Case study on problem dealer & presentation to the panel Interview on expert level of skill & work related experience Roll play with ASM on awareness of the concerns, actions in place. Convey concerns of KPI issues/recommendations. Highlight financial impact on all departments Agree on action steps/timeline/responsibility Agree on timing to meet to review progress and recap on meeting. Highly skilled/Qualified to identify problem areas in the business, analyse overall dealership (Sales & After Sales) for impact of changes on the overall efficiency/profitability. Dialogue with departmental management on suggested changes, impact per department and offer solutions, reach agreement to institute action plans as part of the dealer Business Plan, conduct regular overviews, amend where necessary to stay on track. Coach management in identifying out of line areas, we agree on short… Show more Highly skilled/Qualified to identify problem areas in the business, analyse overall dealership (Sales & After Sales) for impact of changes on the overall efficiency/profitability. Dialogue with departmental management on suggested changes, impact per department and offer solutions, reach agreement to institute action plans as part of the dealer Business Plan, conduct regular overviews, amend where necessary to stay on track. Coach management in identifying out of line areas, we agree on short term & long term solutions. Regular follow-ups ensure we identify possible problems areas to be addressed. Regular feedback on KPIs (Qualitative/Quantitative and Financial) ensure growth in the business. Use my expert skills to assist and support management with the development of staff. Always be cognisant of the positive/negative impact a change in one department will have on the other departments in the dealers. Teach management to look at the long term vision for sustainability. Show less

Volkswagen Group South Africa Dealer Academy

Attended various job related courses in Technical, Service, Parts, Warranty and Sales. Both wholesale and retails. These courses are presented by Top Consultants in their fields contracted in by our Academy. Sewells & Accenture, etc.

University of the Witwatersrand

Business ManagementFinancial ManagementSales & MarketingMotor Vehicle Retailing

President

Associated with Frans Opperman