Debashish Sen (PMI- PMP®, PMI-ACP®,Salesforce)

Technical Support Executive

849 followers

Gurugram, Haryana, India

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Timeline
About me
Sr. Principal Consultant @ Genpact | PMI-ACP ,PMI-PMP, Sales Force Admin,ITIL V3 certified
Education
- Atomic Energy Central School
  1988 - 2001
  Senior Secondary Mathematics and Computer Science 1st
  Activities and Societies: School Captain 2000-01 Ran awareness campaigns in Rural areas near Jamshedpur about Radioactive hazards of Uranium. Member, Cultural Wing Bangiya Parishad Jadugoda Midfielder in School soccer team
- Government Autonomous College, Rourkela
  2001 - 2004
  Bachelor's degree Computer Science 1st Class
  Activities and Societies: Jt. Science Secretary 2002-03 : Govt .College Cultural Secretary for Boys Hostel:02-04
- Great Learning
  2020 - 2021
  Postgraduate Degree Data Science and Business Analytics
- Texas McCombs School of Business
  2020 - 2021
  Postgraduate Degree Data Science and Business Analytics Excel
Experience
- IBM
  Nov 2006 - Dec 2007
  Technical Support Executive
  IBM Gurgaon (Nov’06-Dec’07)Technical Associate
- Dell Technologies
  Feb 2008 - Aug 2011
  Role: L3 SME L3 Support Associate (Feb’08-Dec’11); Gurgaon
  - Subject Matter Expert
    Jan 2011 - Aug 2011
  - Senior System Engineer
    Feb 2008 - Jan 2011
- Tata Consultancy Services
  Aug 2011 - Mar 2014
  WINTEL,Data Center Transition,RFP,Desktop Support,Problem,Change,Major & Critical Incident Management.Team Management,Citrix Xenapp,Windows End User computing Project: Airline Infrastructure and Data Centre Support
  - System Administrator
    Mar 2013 - Mar 2014
  - IT Analyst
    Aug 2011 - Feb 2013
- Tata Consultancy Services
  Jun 2014 - Jan 2016
  Project: Asset Operations,Inventory Management,CMDB,SCCM,Team leadRole: Asset Operations Onshore Team Lead, Location: Coventry, United Kingdom Project: Windows 7 and Citrix Upgrade,UAT , Application Publishing, SCCM,Team Management, Desktop Support
  - Assistant Project Manager
    Apr 2015 - Jan 2016
  - Project Management Specialist
    Jun 2014 - Apr 2015
- Tata Consultancy Services
  May 2016 - Jul 2020
  Sr. Project Manager for Digital and Special Initiatives projects for a Global Bank.Handling Agile projects and managing delivery from Initiation till Closure. Infrastructure Project Manager for Windows and Virtualization track for a Mobility and computing hardware client .Managed Risk,Cost , Stakeholder,Schedule,Resource, Release and Problem Management.
  - Senior Project Manager
    Jun 2019 - Jul 2020
  - Project Manager
    May 2016 - Jun 2019
- Capgemini Engineering
  Jul 2020 - Sept 2021
  Project Manager
- Cognizant
  Sept 2021 - Oct 2022
  Manager Project Management
- Genpact
  Oct 2022 - now
  Sr. Principal Consultant
Licenses & Certifications
- PMI Agile Certified Practitioner (PMI-ACP)
  Project Management Institute
  Sept 2023
- Windows Server 2008, Server Administrator (MCITP)
  Microsoft
- PMI-ACP Exam Prep Seminar
  Instructing.com - Joseph Phillips
  Jan 2022
  View certificate
- Project Management Professional (PMP)®
  Project Management Institute
  Jan 2018
  View certificate
- Windows 7, Enterprise Desktop Support Technician (MCITP)
  Tata Consultancy Services
- ITIL v3
  EXIN
- Delegating from a Distance
  LinkedIn
  Sept 2021
  View certificate
- Windows 7, Enterprise Desktop Support Technician (MCITP)
  Microsoft
- Salesforce Certified Administrator (SCA)
  Salesforce
  Jan 2024
- Agile Software Projects: Estimation Methods
  Skillsoft
  Sept 2023
  View certificate
- Citrix Certified Administrator for XenApp 6
  Citrix
- National Council for Vocational Training Chemical plant
  Uranium corporation of india ltd
  May 2007