Cathye Ross

Experience

• 

  Blue Cross & Blue Shield of Mississippi

  Dec 1983 - Jun 1988

  Claims and Healthcare Provider Positions

  Claims Consultant, Provider Interface Representative, Claims Provider Support Representative, Claims Administration System Adjustment Specialist, and Customer Service Representative.

• 

  Trustmark National Bank

  Jun 1988 - Aug 1990

  Corporate Training Specialist and Graduate Management Training Program

  Corporate Training Specialist and Graduate of Management Training Program. Implemented the first computer based skills training program. Researched and documented five-year performance report of the Management Training Program.

• 

  Hinds County Economic Development District

  Aug 1990 - Aug 1993

  Assistant Director of Operations

  Operations officer of a quasi-governmental agency charged with fostering and promoting economic development, creating jobs, and increasing tax base through financial packaging of industrial projects for Hinds County, Mississippi. Established professional, broad-based community relations with public and private sector agencies. Direct report to Executive Director.

• 

  Grand Casino Biloxi

  Sept 1993 - Jan 1994

  Director of Training and Associate Development
• 

  Grand Casino Biloxi - Caesars

  Jan 1994 - Dec 2005

  Senior casino executive providing strategic direction and operations leadership for a multi-million dollar property marketing program. Direct report to General Manager. Dominated Gulf Coast casino gaming market for 10 years.Areas of responsibility included but were not limited to: Direct Mail, Special Events and Promotions, Public Relations, Communications, Premium Player Development, Loyalty Program, Entertainment Programming (Concerts, Boxing, Exhibits), New Product Marketing, Air Program, Spa and Salon Marketing, Restaurant Marketing, Yacht Sales Marketing and Motorcoach Sales and Operations. Show less

  • Vice President of Marketing Operations / Guest Services

    Nov 1994 - Dec 2005

  • Vice President Training and Associate Development

    Jan 1994 - Nov 1994
• 

  Isle of Capri Casino

  Dec 2005 - Jul 2007

  Senior Director of Marketing

  Senior casino executive providing strategic direction and operations leadership for a multi-million dollar property marketing program. Direct report to General Manager.Areas of responsibility included but were not limited to: Direct Mail, Events and Promotions, Public Relations, Communications, Premium Player Development, IsleOne Loyalty Program, Entertainment, New Product Marketing, Air Program, Spa and Salon Marketing, Restaurant Marketing, and Motorcoach Sales and Operations.

• 

  Ross Business Partnerships, LLC

  Jan 2008 - now

  President, Chief Management Consultant

  Forward-thinking and fully-experienced sole practioner providing results-oriented professional management advice that empowers and inspires organizations. Consistent and careful application of methodology and techniques produce measureable results and value for my clients. Be prepared for quantum results and a whole lot of fun!