Wilfredo Mulero

Experience

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  US Army

  Jan 2012 - Apr 2024

  Served as the Army’s ambassador to an 850-square-mile area with nearly 400K residents. Led, trained, and supervised a team of up to eight Army Recruiters to meet mission-critical recruiting goals. Delivered full-cycle recruiting, including sourcing, interviewing, and aligning candidates of diverse backgrounds to Army career paths. Promoted the Army through in-person, phone, video, and email presentations, while developing strong partnerships with local high schools, colleges, businesses, and community leaders. Led community outreach efforts and organized events to generate leads and build awareness. Provided exceptional service to recruits and maintained a strong reputation within the community.Innovator, Change Leader, and Top Performer:• Consistently sourced, interviewed, and qualified top talent for military service.• Used job boards (Indeed, Google Business, ZipRecruiter) and RMS; pioneered social media recruiting—boosted walk-in traffic by 85%.• Created and implemented a 3-tier QA system that improved recruiter efficiency and sped up processing.• Developed a mobile lead-tracking sheet to streamline lead management and improve field engagement.• Reduced time-to-fill using advanced sourcing, branding, and onboarding tactics.• Repeatedly met or exceeded annual recruiting targets for the organization.• Promoted from Recruiting Station Deputy Commander to Station Commander; frequently served in both roles.• Rated #1 of 21 peers—recognized as a top 3% performer Army-wide.• Earned Gold Recruiter Badge and Gold Recruiter Ring; inducted into the Glen Morrell Order of Recruiting Excellence. Show less Served as the Army’s ambassador to an 850-square-mile region with nearly 400K residents. Led, trained, and coached a team of up to eight recruiters, delivering full-cycle recruitment and consistently exceeding annual targets. Recruited candidates from diverse backgrounds by leveraging job boards, RMS, CRM systems, and advanced sourcing techniques.Built and maintained strategic partnerships with high schools, colleges, businesses, and community leaders to boost visibility and pipeline development. Marketed Army careers through in-person events, social media, phone, video, and email campaigns—pioneering digital tools that increased walk-in rates by 85%.Recognized innovator: implemented a three-tier QA system to accelerate screening and improve candidate quality. Introduced a mobile lead-tracking solution, improving retention and field reporting. Reduced time-to-fill through data-driven sourcing, branding, and onboarding strategies.Advanced quickly through leadership ranks: promoted from Recruiter to Deputy Commander, then Station Commander. Frequently served as Acting Commander, managing all team and operational functions. Earned Gold Recruiter Badge, Gold Recruiter Ring, and induction into the prestigious Glen Morrell Order of Recruiting Excellence. Rated #1 of 21 peers—top 3% nationwide. Show less

  • Talent Acquisition Manager

    Jan 2020 - Apr 2024

  • Talent Acquisition Manager

    Jan 2017 - Jan 2020

  • Infantry Team Leader

    Jan 2012 - Jan 2017
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  Veterans of Foreign Wars (VFW)

  Jan 2017 - Mar 2025

  Community Outreach Coordinator

  🔹 Advocacy & Community Engagement: Actively contribute to the mission of a nationally recognized veterans’ service organization by supporting advocacy efforts and engaging with the local veteran community.🔹 Event Coordination & Public Awareness: Plan, promote, and execute outreach events aimed at raising public awareness about veterans’ issues and the organization’s impact within the community.🔹 Nonprofit Leadership: Co-founded The Afghanistan Iraq Veterans War Memorial Fund, a nonprofit initiative dedicated to creating Danbury’s first monument honoring Connecticut veterans of the Iraq and Afghanistan conflicts.🔹 Fundraising & Partnerships: Collaborated with fellow veterans and community leaders to secure approximately $350,000 in funding from local government and private sector supporters through targeted marketing and relationship-building efforts.🔹 Recognition: Honored by the State of Connecticut Department of Veterans Affairs for ongoing dedication and leadership in veteran advocacy and community service.🔹 Stakeholder Engagement: Successfully garnered support from municipal and state officials, civic leaders, and business owners to advance the mission and visibility of veteran-related causes. Show less

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  M&C Recruiting & Consulting

  Mar 2024 - Mar 2025

  Talent Acquisition Manager

  Talent Sourcing: Utilize a diverse range of sourcing methods—including social media platforms, job boards, talent databases, referrals, and web portals—to identify qualified candidates for a variety of roles.🔹 Candidate Screening: Assess applicant resumes and profiles to evaluate skill sets, experience, and cultural fit, ensuring only the most qualified individuals progress through the hiring process.🔹 Interviewing: Coordinate and conduct initial interviews (phone, video, or in-person) to further evaluate candidate suitability and alignment with client expectations.🔹 Strategic Recruitment Planning: Develop and implement customized recruitment strategies tailored to each client’s specific hiring goals and organizational culture.🔹 Client & Candidate Communication: Serve as a key point of contact, ensuring transparency, alignment, and a seamless experience throughout the hiring process.🔹 Background Checks: Conduct thorough reference and background checks as part of pre-employment due diligence.🔹 Event Recruitment: Represent clients at job fairs and hiring events to promote open roles, build brand awareness, and engage directly with potential candidates. Show less

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  MedExcel, USA Inc.

  Mar 2025 - Apr 2025

  Talent Acquisition Manager

  🔹 Talent Identification: Proactively source and identify top healthcare talent using a variety of channels, including online job boards, professional networks, and industry-specific events.🔹 Strategic Networking: Build and nurture relationships with healthcare professionals, academic institutions, and professional associations to maintain a robust pipeline of qualified candidates.🔹 Passive Candidate Engagement: Engage with high-potential, passive candidates who align with organizational needs, even if they are not actively seeking new roles.🔹 Initial Screening: Conduct resume reviews and phone screenings to assess technical qualifications, certifications, and experience relevant to clinical and non-clinical healthcare positions.🔹 Interview Coordination: Schedule and lead preliminary interviews—both in-person and virtual—to evaluate cultural fit and core competencies.🔹 Candidate Assessment: Use structured questioning to gauge each candidate’s expertise, licensing, and alignment with healthcare standards and values.🔹 Candidate Experience: Provide a seamless and professional experience through timely updates, clear communication, and personalized guidance throughout the hiring journey.🔹 Cross-Functional Collaboration: Partner closely with hiring managers and department leaders to define role requirements, prioritize hiring needs, and align recruitment strategies with organizational goals.🔹 Candidate Relationship Management: Keep candidates informed and engaged by maintaining regular communication regarding application status and next steps.🔹 ATS & Database Management: Maintain accurate and organized records of candidate interactions, interview feedback, and hiring outcomes using applicant tracking systems (ATS).🔹 Compliance & Ethics: Ensure all recruitment practices comply with healthcare regulations, accreditation standards, and internal policies. Show less

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  The Osborn

  Apr 2025 - now

  Talent Acquisition Supervisor