Meghan Withrow

Experience

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  TJ Maxx

  Sept 2011 - Aug 2013

  Return/Cash Office Associate

  -Mentored new associates during first week of employment to help them acclimate to the culture and expectations -Selected as one of five employees responsible for sharing the corporate monthly inventory prevention loss goals with assigned team-Distributed funds to registers, verified safe balanced, prepared deposits, followed protocol to ensure safety in cash office; trusted with $10,000-15,000 dollars, and investigated any imbalances in POS system-Verified merchandise using company software and brand knowledge when handling returns; exceeded required credit goals by 5% weekly-Trusted to relieve front-end supervisors for lunch breaks and aid supervisors during peak sales times Show less

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  Lowe's Companies, Inc.

  May 2013 - Aug 2014

  Front-end Customer Service Associate

  -Trained new associates on MyLowes, customer service expectations, register operations, and safety in the workplace-Voted “cashier of the month” by direct superior after less than a year of employment -Pushed Lowe's specialty programs such as the MyLowes customer card and Lowe's business and consumer credit; achieved and exceeded corporate goals for MyLowes new member sign-up by 5-10% per week-Created lasting and impactful relationships with contractors by initiating conversations, offering coffee, and going above and beyond customer service expectations to encourage continued patronage Show less

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  Bruegge Recruiting

  Jan 2015 - May 2015

  Recruiting Intern

  -Identified outstanding candidates for AT&T and DIRECTV by screening applicants’ resumes and conducting phone interviews -Exceeded retention goal by 26% by assessing candidates’ needs and creating impactful relationships --Scheduled 10 interviews per day for Hiring Managers in Florida and Indiana -Utilized Career Lister and Opportunity Team to help filter and screen 50 resumes per day and schedule qualified candidates

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  IMECO

  May 2015 - Jul 2015

  Research Intern

  -Aided a non-profit in researching various teaching and learning styles from subject matter experts around the world in psychology and creativity to help prepare yearly proposal for the government of Valencia, Spain-Learned different styles of conflict resolution, mediation, and active listening in Europe -Worked with another student to successfully research and complete 3 seven to ten-page research projects in English and Spanish -Met with supervisor weekly to discuss questions and quality of projects in Spanish Show less

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  SYNERGIE ESPAÑA

  May 2015 - Jul 2015

  Human Resources Generalist Intern

  -Identified top candidates through in person and phone interviews by assessing qualifications and testing English skill level -Utilized Spanish program InfoJobs to filter 200-450 CVs a day for seven open requisitions -Aided company in daily business administration tasks including filing legal documents and grading applicant personality tests

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  CU Restorative Justice

  Aug 2015 - May 2016

  Case Manager

  -Processed over 200+ highly confidential student cases a semester -Prepared contracts for student offenders to complete within a 4 week time frame -Verified items offender has submitted for thoughtfulness and thoroughness -Worked closely as a team of 5 other peers ensuring all parts of the process were completed accurately and timely -Issued court approved completion letters once all items have been received and verified-Helped ensure success and quality of the program by entering student and volunteer feedback-Utilized active listening and motivational interviewing to aid the student in understanding how their actions affect the greater community Show less

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  Comcast

  Jun 2016 - now

  HR Specialist

  -Provide initial support and additional follow-up to Company employees for all HR related inquires. Supports areas including, but not limited to: Benefits, Recruitment, Compensation, HRMS, Worker’s Compensation, Learning, Payroll, etc.-Maintain knowledge of organizational and departmental policies and procedures. Provides consultation related to HR operations and policy to employees-Respond to questions, concerns, and complaints in compliance with SLAs-Maintain knowledge of all Tier 1 related questions in order to provide excellent customer service to employees while maintaining confidentiality-Act as the customer advocate for HR by representing the services in a positive manner. Proactively escalates issues on the customer's behalf to ensure the timeliest service-Utilize the automated call center management system to document details of inquires to include: transaction type, troubleshooting steps, database management, and steps taken to meet the customer’s request-Identify trends which need additional attention and/or clarification and reports these issues to the Manager Show less