Ruth Gbemisola Oyeleke

Experience

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  International Institute of Tropical Agriculture (IITA)

  Apr 2018 - Jun 2018

  Laboratory Intern

  • Assisted with collection of samples• Prepared materials for experiments, following safety protocols• Had hands-on experience in a research environment.• Assisted with administrative tasks like record-keeping and inventory management.

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  ISON Xperiences

  Jun 2022 - Oct 2022

  Customer Service Representative

  • Identified and assessed customers’ needs to achieve satisfaction• Built sustainable relationships and trust with customers through open and interactive communication• Provide accurate, valid, and complete information by using the right methods/tools• Meet personal/customer service team sales targets and call-handling quotas• Maintained customer records, and provided information about company policies or promotions• Contributed to improving customer service processes and procedures based on feedback Show less

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  Upnotch Consult

  Dec 2022 - now

  Research Assistant

  • Create captivating content for an organization’s social media trends and digital technologies• Stay up-to-date with the latest social media trends and digital technologies • Develop monthly reports on emerging social media trends that will be submitted to the management and executive teams• Set measurable goals and campaigns, measuring and showing the Return on Investment (ROI)