Experience

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  Adroit engineers - india

  May 2019 - Dec 2021

  Production engineer

  -Worked as a unit manager as incharge of the whole expansion project cycle, ensuring safety protocols, meeting production deadlines, maintained quality of production, co-ordinated with different departments to organize business workflow and administration.-Responsible for duties like capital budgeting, revenue forecasting and analysis, cost analysis, generating sales pipeline, distribution pipeline, supply chain management and waste management.-Closely worked with CEO to source talent for new positions, screening and assessement of potential employees, conducted staff performance evaluation, provided support to new personnel and interviewed and recruited interns. Show less

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  Station e language lab

  Jan 2020 - Dec 2021

  Visting lecturer at station-e language lab ( ielts specialist)
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  _vois

  Jan 2022 - Aug 2022

  Senior consultant technical lead

  -Served UK clients as well as Internal Queries for PAYG Process for Vodafone UK. Maintained KPIs like AHT, NPS, FCR on daily basis. -Was a team lead of an implementation team where we integrated Customer Satisfaction Tool and “PowerBI” with a well-known telecom company’s CRM which resulted into accurately streamlining PAYG process, decreasing resolution time by 10% and increased customer satisfaction scores by 15%.

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  Kpmg india

  Mar 2023 - now

  Data analyst

  - Developed Python based automation tool for parsing out resumes on the basis of keywords.- Automated workflows using Alteryx for a large scale logistics client and identified risk areas in various business processes like P2P, operations, finance, fixed asset, etc.- Automated several tasks like Data Consolidation, Data Cleaning and Data Manipulation for varied tasks.