
Timeline
About me
SAS Airline Agent I Air India Flight Responsible I Aviation l Customer Service l Coordinator l Air Traffic l
Education

4d a/s
2021 - 2021Power bi user specialist (academy) business intelligence
Hk - trade and office workers' union in denmark
2021 - 2021Gdpr (general data protection regulation, by eu)• Online course how to protect the personal information.• A deep knowledge of how one's workplace should deal with this personal information.• What is allowed under the EU agreetment, to keep a security with data protection law.

Scandiconsult
2007 - 2007Scandiconsult succestraning seminar(scts) a curs general sales, merchandising and related marketing operations• Education in Networking marketing, Customersales traning, Customer follow up, insight into the nutritional.

Frederiksværk college
1999 - 2002Mathematic studentexam
Handelshøjskolen i københavn
2007 - 2010Msc in economics and marketing (emf) business, management, marketing, and related support services• Thesis: “Hearing aid clinic – A peek into the future”The aim of this thesis was, how “Auri Hørecenter” should act, in order to sustain profitable in coming years. Analyzed three main areas, 1) Market and competition, 2) Behavior of patients, 3) Identifying IT solutions.

Indian institute of management, calcutta
2008 - 2008Post graduate diploma in management (pgdm) exchange student at indian institute of management calcutta (iimc), india -• During my Entrepreneurship on this NGO (Non Governmental Organization) course, I had the opportunity of working in Calcutta with ASED (the Association for Social and Environmental Development). I helped them to raise awareness of the organization and was instrumental in the marketing of their new 'Ecoshop' products. I also advised them on their strategies for conducting business, and networking, on an international level.

Copenhagen business school
2003 - 2007Bsc in business administration and management science (møk)• Bachelor Project: In operations Research: Solution to routing problem, such as VRP(Vehicle Routing Problem) and VRPT(Vehicle Routing Problem With Time Windows)

Kursusfabrikken
2021 - 2021Seo digital marketing
Niels brock
2003 - 2003Hgs (handelsskolens grundforløb for studenter) sales and marketing operations/marketing and distribution teacher education• Exam Project: Establishment and operation of company
Experience

Bifopet products a/s
Jan 2000 - Jan 2006Manufacturer employeeo Trainer, Pre & onboarding of new employeeso Handle production machineso Systematic approach, co-operate, responsibility, insight knowledge of technical functions of the machinery works.

Proffcom
Jan 2003 - Jan 2003Sales consulento Sales of various brand magazineso Teambuilding, marketing projectso Improved sales skills

Copenhagen airport a/s
Oct 2006 - Jul 2007Passenger assistant/coordinator
Herbal life
Jan 2007 - Jan 2007Independet herbalife dealero A consulting firm and retailer. Had customer, who wished to have healthy diet, wanted maintenance, and loose or take weight on. Not with help of a diet product, but with help of a combination of diet contribution and a healthy life style.o Assisting people to lose weight on the healthy way, individually o Nutrition supplements o Weight management programo Personal-care products

Danish refugee council / dansk flygtningehjælp
Jan 2007 - Jan 2007Phoner
Toyota material handling danmark
Jun 2007 - Aug 2008Sales assistant in back officeo Daily operation and responsibility of our CRM system managero Maintenance of the physical product informationo Handling of sales and invoicing o Project oriented tasks in sales and marketingo Various ad hoc assignments in sales and marketingInformation About The Company:- http://www.toyota-forklifts.dk/- http://www.bt-forklifts.dk - http://www.toyotatruck.dk/

Aviator airport alliance ab
Apr 2010 - Dec 2020o CLC concept due to save costs and improve the stations operational efficiencyo Responsibility to make sure to operate a safely turnaround; ensure boarding, fueling, cleaning, luggage is on board in time, in corporation with the Purser and Captain. o Operating Jetway/Loading Bridges to the flight from the gates o Responsibility to take care of a cancel, IRR flighto Coordinate Hotel stay in the Copenhagen Area, Taxi- bus transportation for the passengerso Daily communication with all the airlines station in Europe for our airlines customers. o Training of new employees in Airlines check-in systems and rules.o Customer service-oriented tasks such as consulting and situations/service management.
Centralized Load Control (CLC) Gate Agent
Jun 2019 - Dec 2020Lead Transfer Center Coordinator & Gate Agent
May 2017 - Dec 2020Pre- & Onboarding of new employee / Gate Agent
Apr 2016 - May 2017Flight Customer Service Agent
Apr 2010 - Jun 2016

Seas-nve
Nov 2021 - May 2022Administration accounting consultant | afregnings- & serviceafdeling
Sas - scandinavian airlines
May 2022 - nowFlight Responsible on Air india Limited
Apr 2023 - nowPSA - Gate Transfer Passenger Service Agent
Oct 2022 - nowSAS GROUND HANDLING - Customer Service Agent
May 2022 - now
Licenses & Certifications

Altea departure control - customer management (check-in/boarding)
Novia denmark a/s (copenhagen airport)Jan 2011
Macs - mercator departure control system (check-in/boarding)
Novia denmark a/s (copenhagen airport)Jan 2011
Mars - mercator airline reservations system
Novia denmark a/s (copenhagen airport)Jan 2011
Swift2check - departure control system (check-in/boarding)
Novia denmark a/s (copenhagen airport)Jan 2011
Codeco (magic) - computerised departure control' system (check-in/boarding)
Novia denmark a/s (copenhagen airport)Jan 2010
Advanced search engine optimization
KursusfabrikkenApr 2021- View certificate

Bridge operator certificate
Aviator airport alliance abMay 2020 - View certificate

Gdpr course
HkJan 2021 
Analyzing and visualizing data with microsoft power bi
4d executive searchMar 2021- View certificate

Certificate of coordinating a disrupted flight course in altea departure control system
Aviator airport alliance abMay 2017
Languages
- daDanish
- enEnglish
- noNorwegian
- swSwedish
- urUrdu
- hiHindi
- puPunjabi
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