Experience

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  The sandwich shop

  Jan 2019 - Oct 2019

  Cashier

  - Performed cashiering duties - Promoted products through effective communication and persuasive techniques as well as up-selling- Demonstrated teamwork skills and initiative by helping in the kitchen

• 

  Tokyu hands inc.

  Mar 2020 - Mar 2021

  Cashier

  - Possess good knowledge of products sold in the shop- Assist customers in reservation of products- Display good teamwork and cooperation to ensure daily operation run smoothly- Manage customers’ complaints professionally- Proficient in using POS machine and tabulating accounts

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  Kempinski hotels

  Mar 2021 - Apr 2021

  Food and beverage assistant

  - Anticipates customer needs and provide them with high quality service- Guides customers through the process of finding the ideal food & beverage that suits their preference- Respond to complaints in a positive manner- Meticulously handled POS system transactions including credit and cash to ensure accurate cash flow- Actively stay informed about latest sales offerings and loyalty programs

• 

  Reed exhibitions

  Aug 2021 - Apr 2022

  - Support the matchmaking and helpdesk services effectively during pre-event, onsite and post-event- Facilitate matchmaking meetings for our expected attendees, to be delivered over 8 working days- Majority of the scope requires human involvement and dynamic interaction between members of the local team to manage and deconflict schedules- Calling buyers/sellers to select their matches, organizing suitable dates and time between the buyers and sellers for the meetings, email correspondence to each individual buyer and seller and finally, juggling on-site delivery during show dates- Double up as a live help desk to help buyers and sellers, especially critical when one party goes missing during scheduled calls- Fully updated on the technical aspects of the platform, and the overall schedule of all attendees on the program. This involves a lot of manual human intervention beyond the ability of technology. Show less - Support the matchmaking and helpdesk services effectively during pre-event, onsite and post-event- Facilitate matchmaking meetings for our expected attendees, to be delivered over 8 working days- Majority of the scope requires human involvement and dynamic interaction between members of the local team to manage and deconflict schedules- Calling buyers/sellers to select their matches, organizing suitable dates and time between the buyers and sellers for the meetings, email correspondence to each individual buyer and seller and finally, juggling on-site delivery during show dates- Double up as a live help desk to help buyers and sellers, especially critical when one party goes missing during scheduled calls- Fully updated on the technical aspects of the platform, and the overall schedule of all attendees on the program. This involves a lot of manual human intervention beyond the ability of technology. Show less

  • Asia Pacific Maritime (APM) team member

    Feb 2022 - Apr 2022

  • Intern

    Aug 2021 - Feb 2022
• 

  Ministry of manpower

  May 2022 - Aug 2022

  Survey experience officer

  - Strong phone and verbal communication skills along with active listening - Able to persuade respondents to participate in surveys- Managed to hit Key Performance Indicators (KPIs)- Team player- Proficient in Microsoft Office - Solid time management skills