John Sharpe

Experience

• 

  Motorola

  Aug 2000 - Jan 2002

  Engineer

  Developed real-time embedded software for enterprise cable network products.

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  Bose Corporation

  Feb 2002 - Aug 2003

  Engineer

  Designed and implemented C++ software for high-end home theater systems.

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  IBM

  Jul 2005 - Apr 2011

  Earned promotion to lead strategy team on global sales, marketing, and service delivery transformation projects. Identified 15+ service consolidation opportunities to enable $20M+ in savings. Coached deal teams on pursuits worth between $25M and $2B after launching a revised sales strategy globally. Joined IBM as a consultant after finishing MBA at Yale’s School of Management. Led supply chain reengineering engagement and delivered $36M in savings for a $4.2B electronics client. Invited by client to continue with additional process engineering and SAP implementation projects.

  • Managing Strategist / Consultant

    Dec 2007 - Apr 2011

  • Senior Consultant - Industrial Sector Business Strategy

    Jul 2005 - Dec 2007
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  Iron Mountain

  Apr 2011 - Aug 2016

  Director, Product Management

  Recruited to join Iron Mountain’s product management group and drive profitability for the company’s data management business. Represented business line to analyst firms including Gartner, Forrester, and International Data Corporation (IDC).HIGHLIGHTS▪️ Added $10M+ in new revenue via launch of IT asset disposition (ITAD), data tape restoration, managed services, and data management consulting services.▪️ Increased revenue 110% for newly established ITAD business.▪️ Selected for company’s emerging leader program and began professional development through Harvard Business School-affiliated program. Show less

• 

  Iron Mountain

  May 2017 - Jan 2025

  Selected as de facto CEO and P&L owner for new e-commerce business line identified as a high-potential growth opportunity during prior innovation work. Crafted strategic direction, directed tech platform development, and shaped go-to-market strategy to capture and grow business in the small- and medium-sized business arena.In 2023, broadened remit from e-commerce to full spectrum of go-to-market functions for the $450M SMB segment. Crafted 5-pillar growth roadmap—product management, sales coverage, alliances and partnerships, marketing, and revenue management—to seamlessly deliver offerings that resonate with unique target market.HIGHLIGHTS▪️ Designed and built custom e-comm platform and operating model, including integrations with Salesforce Sales and Service Clouds, Sitecore, Vertex, Cybersource, and multiple internal applications. Launched MVP in <75 days and drove national expansion in <6 months.▪️ Grew e-comm revenue 115% in 2023 and 79% in 2024, driven by ramp up from 0 to 11K+ customers.▪️ Expanded online offerings to include AI-driven digital analytics, information governance, and electronics recycling services.▪️ Led e-comm business to customer Net Promoter Score of 44, ranking among top scores across Iron Mountain.▪️ Launched new “quick quote” configuration tool for digital imaging offering with immediate Inside Sales impact, driving 10% uplift in bookings in first 3 months in-market. Incremental $600K bookings and $2M digital services pipeline generated in first year. Methodology currently under expansion to additional product lines, with significant incremental pipeline generated in H2 2024.▪️ Increased win rate 130% and cut deal cycle time 60% by streamlining approvals and reducing overall friction in purchasing process for non-custom services. ▪️ Established SMB-focused content council to create marketing collateral that would resonate with target market, increasing Inside Sales leads 65% and pay-per-click engagement rate 99%. Show less Led strategic planning, M&A, workforce strategy, budget reengineering, and infrastructure initiatives for global technology organization as trusted advisor to CTO. Established innovation practice, organizational structure, and operating model to incubate new revenue-generating and business-growth opportunities.HIGHLIGHTS▪️ Stood up and led innovation pods convening staff from multiple functions to ideate, vet, and prototype concepts aligned with company’s corporate growth plan. ▪️ Orchestrated global initiative to extend digital solutions footprint into emerging Asian and Latin American markets. ▪️ Served on MIT Center for Information Systems Research’s data research advisory board. Show less Tapped to stabilize and grow emerging secure ITAD business. Owned P&L, strategy, partnerships, sales, marketing, product management, and IT for entire line of business. Built cross-functional team of top talent. Restored segment credibility within organization to chart course toward $1B+ in acquisition-driven expansion.HIGHLIGHTS▪️ Turned around product line at risk of dissolution to deliver double-digit growth (43% in 2016 and 37% in 2017) and outperform EBITDA target 27%. ▪️ Expanded into 18 countries in <18 months via strategic partnership with CloudBlue, an Ingram Micro company.▪️ Led development of integrated ITAD management system, tying together numerous disparate applications required to process and fulfill customer orders.▪️ Cultivated productive analyst relationships and earned placement in Gartner’s ITAD market guides. Show less Accepted international assignment held concurrently with VP / GM of SITAD role. Charged with restructuring data management P&L across 7 countries to identify revenue-generating opportunities and enhance visibility into portfolio’s true financial performance. Improved pricing strategy and service delivery.HIGHLIGHTS▪️ Played key role in establishing dedicated data management sales team in UK that exceeded quota 15%.▪️ Generated 6-figure EBITDA growth in first year following implementation of enhanced delivery operations.▪️ Championed culture of sharing best practices across the region, which enabled country teams and partners to close 20+ deals. Show less

  • Vice President - New Product Development | Head of e-Commerce | SMB Strategy Leader

    Jan 2021 - Jan 2025

  • Vice President, Strategy & Innovation | Chief of Staff to CTO

    Aug 2018 - Dec 2020

  • Vice President | General Manager, Secure IT Asset Disposition (ITAD) Business

    Sept 2016 - Aug 2018

  • Vice President | Regional Line of Business Leader, Western Europe

    May 2017 - Jul 2018
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  Undisclosed

  Jan 2025 - now

  SVP, Strategy Consulting

  Driving strategic programs at the intersection of business & technology, including:- General Management Advisory- Go-To-Market Strategy - Sales & Marketing - e-Commerce- Channel & Partnership Development- Organization Design- Product Management & Innovation- Operations & IT- M&A