Deepa Menon

Experience

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  ICICI Bank

  Mar 2000 - Feb 2001

  Sales Executive
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  Citifinancial Consumer Finance India Ltd

  Jan 2001 - Jan 2006

  Responsible for making credit decisions for the branch, for personal loan disbursals. Utilization of preset techniques to decide the credential of the loan holders and ensuring quality underwriting Maintaining and working within the boundaries of the corporate credit policy and recommend any changes if needed to upper management on need basis Monitoring the credit granting and updating process and follow strict credit scoring model Take decisions on the basis of fully investigated applications and engage discussion with the staff Correspond with and participate in the interviews of applicants to gauge the standing Approve loan within the specified limit and pre-set guidelines Ensure loan agreements are complete and accurate according to the policy Managing and safekeeping of customer/ client credit files Maintain loan databases and monitor the performance of the loan Indicate any pointers foreseeing irregularities in the payoffs Maintaining delinquency rate within the organizational goals and limits. Properly motivate the credit and collections staff Managing relations with collection agencies, credit reporting agencies, credit insurance providers, sales team Show less Managing branch operations and coordination between different departments within the branch to ensuresmooth functioning. Lead branch teams and coach team members to develop skills and confidence in their ability to work and achieve the pre-set goals. Liaison between branch and call center to set monthly goals and drive target achievement. Compliance with all the processes laid down by the company for statutory requirements and internal processes. Coordinating with the sales team and regularly carrying out policy training and micro marketing activities in the given area of operation. Maintaining superior level of customer care, ensuring customer queries are addressed efficiently and effectively. Meet with prospect loan holders, verifying their acquired data and making an organized effort to meet their requirements. Organizing events and activities to boost sales and create awareness; training and motivating of team at all levels. Participation in management team process to develop vision and mission statements. Show less

  • Credit Manager

    Jan 2005 - Jan 2006

  • Personal loan officer

    Jan 2001 - Jan 2005
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  XPS Cargo services

  Feb 2001 - Dec 2001

  Administration supervisor
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  I3 Software

  Sept 2013 - Dec 2014

  HR and Recruitment Manager

  Human Resources Manager  Responsibilities include managing talent acquisition, by establishing a recruiting, testing and interviewing program; streamline the processes around managing demand, requisitions and fulfillment of staff positions Prepare employees for assignments by establishing and conducting orientation and training programs Liaise with Client, third party vendors to understand and manage all staffing requirements Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements, co-ordinate with attorneys, maintain records  Check accuracy and authenticity of information and legal documents provided by applicants; prepare necessary legal and immigration documents for employees Maintains management guidelines by preparing, updating and recommending human resource policies and procedures Focusing on human resource operational requirements by scheduling and assigning employees and following up on the work results Establish internal tracking and reporting mechanisms, and stake holder reporting  Coordinate with the legal advisors of the company on the matters pertaining to immigration and other employment related enquires Show less

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  Primrose School at Mountainside

  Jun 2015 - now

  Director Of Admissions

  Primrose Schools® is a national system of accredited private preschools that provides a premier early education and child care experience for children and families. Associate Director  Responsible for directing daily operations of School, manage staff schedules and maintain a smooth-running environment. Assists the Director in the process of hiring, training, and evaluating staff members. Implement collaborative programs with community organizations and program partners as needed Setup, Secure, Maintain, and Monitor material, equipment and other resources as related to programing Supervises, Mentors, Trains, Develops and maintain discipline with teaching staff as needed Provide superior customer service to all external and internal customers  Observes all rules and regulations at Primrose School at Mountainside and the local, state or national regulatory agencies pertaining to the health, safety and care of children  Uses strong analytical and conflict management skills to solve customers' issues Assumes responsibility to manage operation of the school in the Director’s absence  Assists the Director with the necessary management responsibilities to ensure maximum enrollment and effective cost control to produce profit  Demonstrates strong organization, time management, prioritization and multi-tasking skills Show less