Zóryel Andrea Gaitán

Experience

• 

  Passus Velox, S.A. - FedEx GSP

  Dec 2003 - Jan 2005

  Operations Assistant

  Petty cash custodian. Collection of debt. Bank account management for customs procedures. Customer service. Operations manager assistant.

• 

  Coca Cola Femsa

  Mar 2006 - Jul 2008

  Systems documentation and development according to the Integral Quality System. Continuous improvement follow up. Implementation of System approach. Plant´s KPIs measurement and follow up. Monthly results compilation. Improvement plans follow up. Manager´s reports and PP presentation. Information System responsible. Plant capacity analysis and projections. Annual Business Plan data compilation. Good manufacturing practices supervision.

  • Integral Quality System Coordinator

    Apr 2008 - Jul 2008

  • Information Analyst

    Mar 2006 - Mar 2008
• 

  Dequipos, S.A.

  Mar 2009 - Aug 2010

  Operations Responsible

  LCL import. Machinery and spare parts import and export. International and national suppliers payment. Projects expenses accounting and follow up. Petty cash custodian. Collection of debt. Warehouse arrangement project responsible.

• 

  Sagsa Disagro, S.A,

  Aug 2010 - Mar 2011

  Operations Assistant

  Import and Export. Customs clearance. Distribution planning. Purchase orders. Local suppliers payment.

• 

  Sagsa Disagro, S.A.

  Mar 2011 - Aug 2012

  Operations Manager

  Bulk carrier discharge supervision and planning. FCL import and export. Customs clearance coordination. Freight rates negotiations and distribution planning country wide. Inventory management and procurement planning using rolling forecasts. Administrative tasks..

• 

  Cemex Nicaragua

  Mar 2015 - Dec 2015

  Logistics Manager

  Monitoring of demand planning, inventory management, product dispatching, raw materials delivery planning, bulk cement tanker fleet. Negotiation with inland carriers. Transport and distribution centers (2 centers), budget planning, execution and monitoring. Implementation and follow up of regional safety initiatives and process optimization. Permanent and subcontracted personnel management (50 persons).

• 

  Sagsa Disagro

  Jan 2016 - Jun 2017

  Logistics Manager

  Acquisition Planning, Import and Export supervision, inventory management (10 warehouses). Distribution planning and freight rates negotiation. Acquisition budget. 2 Distribution hubs supervision: Managua and Leon. Personnel and suppliers management.

• 

  Sagsa Disagro, S.A.

  Jul 2017 - Jul 2017

  Logistics Consultant
• 

  Christian Aid

  Feb 2018 - Aug 2018

  Finance Assistant

  Temporary employment. Petty cash custodian and cash book reports, acquisition of goods and services, negotiation with suppliers, budget review, building maintenance, general administrative tasks.

• 

  VELOSA. Grupo Casa Pellas

  Oct 2019 - Sept 2020

  Outbound Agent

  Call prospective new customers to try to interest them in making a purchase.

• 

  Grupo Casa Pellas

  Sept 2020 - now

  Contact Center Supervisor

  Collection and payment Teams management. Policies compliance. Performance indicators. Knowledge management and multi skill agents development.