Antonina Ostapchuk

Experience

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  WinTRADE BPO Company

  Jan 2012 - Jan 2012

  Sales Representative

  Сold calling, providing customers with product and service information, managing and resolving customer complaints, processing applications, producing reports and customer/potential customer data bases maintenance.Key client: Volia, Ukraine's largest telecommunication services provider.

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  Ministry of Economy of Ukraine

  Jan 2013 - Jan 2013

  Intern

  Monitoring and managing the proposals of the Ministries of Ukraine on harmonization of Ukrainian legislation with the respective EU acquis communautaire, dealing with telephone enquiries and correspondence, copywriting and providing written translation for documents (English/Ukrainian, Ukrainian/ English), acting on Superior's personal instructions.Key area: harmonization of Ukrainian legislation with the respective EU acquis communautaire.

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  Noblet Media Eastern Partnership markets, Edelman affiliate

  Jan 2014 - Jan 2014

  PR Intern

  Assistance in current projects' managment: media monitoring on regular basis, communication with mass media representatives, copywriting, SMM, assistance in PR events organization (among them TV report, new product launch, press-tour), content creation for new issue of in-home periodical.Key client: McDonald's Ukraine.

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  MKMG

  Jan 2015 - Jan 2015

  PR and Marketing Manager

  📌 PR and Marketing Management:- development and implementation of company rebranding strategy (MK-Distribution -> MK Media Group), - day-to-day projects administration (communication with strategy, sales, design and production departments)- conducting market research on regular basis- managing media relations and media planning with both online and offline publications- SMM (planning and monitoring social activity, developing marketing plans for Facebook, LinkedIn, VK)- content management, web-site content development, PR texts creation, editing and translation- developing brand marketing materials including online advertising materials, video presentations, presentations for sales team, printed materials for offline events (markets and exhibitions),- being a Managing Editor of a quarterly online periodical SSTR (planning the content and layout of the publication, design team management, editing and proofreading).📌 Project Management (educational project CreaTiVe - series of lectures and workshops dedicated to video content production):- creative direction, developing of the idea for each workshop- communication with speakers and participants- supervising event logistics- planning, developing and implementing promotion strategy, SMM and content management. Показати менше

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  ARENA CS - Event Management Team

  Jan 2016 - Jan 2016

  Corporate account management Intern

  Corporate and public events coordination: dealing with all client enquiries, telephone calls and correspondence, meeting rooms and hotel rooms booking, preparing all administrative materials for the event (menu's, rooming lists and table plans), prices negotiation, settlement of events and operational team briefing, following up on client's experience.Key clients: OSCE SMM to Ukraine, UNDP in Ukraine, UNICEF Ukraine.

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  RUN UKRAINE

  Jan 2016 - Jan 2021

  📌 Sponsorship Sales Strategy:- creation of strategies for sponsors' integration, pricing strategies forming, participation in events' budgeting,- supervision of full sponsorship proposals preparation including sponsors' brand appearances in events (sponsorship packages creation & customization).📌 Sales/NB:- participation in sponsorship sales on daily basis, - management of NB Team (2 Sales Managers, Marketing Manager),- support to CEO (=Head of NB Department) in closing significant deals/contracts.- reporting on sales progress to CEO.Participated in signature of annual/bi-annual contracts with budgets ranging from ~$20-30K to ~$100K-200K.Developed new sponsorship proposals playbook that reduced average negotiating time by x2.In 2020 all the events and sponsorship appearances were customized and adapted due to COVID-19 restrictions. NB Department saved 90% of the deals and launched additional B2B Online Corporate Challenges and B2C Sportbank Online Runnning Series.Negotiated the updated terms with clients in terms of 6 events.Biggest events: Wizz Air Kyiv City Marathon, Work.ua Kyiv Half Marathon, Interpipe Dnipro Half Marathon, etc.In 2021 both as Strategist & Sales Manager negotiated the contacts within 11 triathlon/running races: - Dragon Capital Triathlon Series (Duathlon, Triathlon Sprint, Triathlon Olympic, Triathlon 70.3).- Ukrainian Majors Running League (Work.ua Kyiv Half Marathon, Wizz Air Kyiv City Marathon. Tavria V Odesa Half Marathon, Molokiya Lviv Half Marathon, Interpipe Dnipro Half Marathon)- Uklon Night Run.Key clients: Dragon Capital, Wizz Air Ltd. (BUD office), Work.ua, Uklon, Molokiya, Interpipe, Tavria V, IDS Borjomi Ukraine, PepsiCo Ukraine, MD-Fashion (Under Armour), Unilever Ukraine (Rexona), Nestle (Purina), METRO, adidas Ukraine, Extreme Style, Sportbank, Datagroup, Vitmark, etc. Показати менше 📌 Sponsorship Sales Strategy:- creation of integration strategies for event sponsors into event marketing campaigns,- supervision of full sponsorship proposals preparation including sponsors' brand appearances in events (sponsorship packages creation & customization), - participation in sales.📌 Sponsor Relations Management (=onboarding, activation, retention of B2B clients): :key (title/official) sponsor relations management.As Senior Account Manager liaised with top high-budget clients in 8 events in terms of previosly created sponsorship strategy.Biggest events (4K to 15K participants): Nova Poshta Kyiv Half Marathon, Wizz Air Kyiv City Marathon, Interpipe Dnipro Half Marathon, Reebok Kyiv Battle, Reebok Be More Human.Key clients: Wizz Air Ltd. (BUD office), Reebok, Nova Poshta, Molokiya, IDS Borjomi Ukraine, Sport Life, Herbalife Ukraine, Nestle (NBS Lviv, Purina), Avon, Oriflame Ukraine. Показати менше 📌 Sponsor Relations Management (=onboarding, activation, retention of B2B clients): - preparation of sponsorship proposals, planning, budgeting,- day-to-day collaboration and supervision of sponsors' branding (copyright, design, etc), and post-event reporting,📌 BTL:- full-cycle organization of on-site BTL-activities,- on-site supervision, team management.Liaised with clients in 27 events.Biggest events (3K to 8K participants): Nova Poshta Kyiv Half Marathon, Wizz Air Kyiv City Marathon, Interpipe Dnipro Half Marathon, Samsung Galaxy S7 Night Run, adidas Color Run, Intersport Run UA, etc.Key clients: Wizz Air Ltd. (BUD office), Reebok/adidas, UN Women Ukraine, Nestle (NBS Lviv), Avon, Oriflame, Herbalife, Samsung, Molokiya, Metro, Novus, Radisson Podil, Forward Bank, Bank Pivdenniy, Heel, Suunto, etc. Показати менше

  • Strategist/Sales Manager/Deputy Head of NB Department

    Jan 2019 - Jan 2021

  • Sponsorship Senior Account Manager/Strategist

    Jan 2019 - Jan 2019

  • Sponsorship Account Manager

    Jan 2016 - Jan 2018
• 

  Futurra Group

  Jan 2021 - now

  Managing end-to-end hiring and onboarding processes for 24/7 live global Math Supply Team for EdTech app:- product ownership of hiring web product: https://experts.mathmaster.pro,- running targeted hiring ad campaigns (LinkedIn Ads, Google Ads, local job boards, etc),- monitoring and analyzing key performance metrics,- conducting testing of ads variations, sources, geography of target audience,- collaborating with Marketing and Product Teams to align on Demand vs Supply planning,- leading Onboarding Team (2 agents): setting goals, overseeing pre-onboarding and onboarding processes for supply agents, providing assistance in solving complex/escalated cases,- developing team handbooks.Established a scalable hiring process of math supply agents from scratch:- Hired 1900+ math supply agents, with peak weekly hiring of 70-80 agents during high-demand periods.- Led the launch an automated hiring web product for experts, managing its ongoing maintenance and upgrades (working with UI/UX designer, frontend dev, backend devs, QA).- Developed and executed targeted supply acquisition strategies,- Created and managed supply acquisition campaigns (Google Ads, LinkedIn Ads, local job boards, local communities, etc),- Developed supply pre-onboarding and onboarding workflows (Zendesk CRM, internal CRM).- Implemented optimization strategies, reducing average agent onboarding time by x4.- Researched and analyzed competitors for best practices.Conducted full-cycle recruitment & onboarding processes for Operations team members.Hired Operations team from scratch (10 people): Onboarding Unit (2), Engagement Unit (5), Quality Control Unit (3). Показати менше 📌 Recruitment:Conducting full-cycle recruitment processes for tech/non-tech positions in core team:- designing job descriptions, publication on job boards, social networks, professional communities- sourcing of candidates (Linkedin, Linkedin Recruiter), screening resumes,- conducting introductory & pre-screening interviews,- running selection procedures, providing with feedbacks,- maintaining and updating recruitment data (via ATS Breezy HR and ATS СleverStaff)- partnering with hiring managers regarding execution of effective hiring strategies,- offers/NDA's for new hires preparation, support at the offer stage.📌 HR:- arrangement and conducting newcomers onboarding and adaptation,- development, implementation, monitoring of 1:1 meetings. Показати менше

  • Supply Acquisition Lead | MathMaster Operations Team

    Jan 2022 - now

  • HR & Recruitment Manager

    Jan 2021 - Jan 2022