Abejide Adesanya

Experience

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  Qdot Communication

  Feb 2004 - Sept 2006

  Front Desk Officer

  Supervising the day-to-day activities of the company.Sorting out mails, forwarding mails and acknowledging mails.Responsible for attending to customer's need at all times.Responding to customers complaint and finding solution to such problem. Recording and balancing sales.

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  African Petroleum (Forte Oil PLC)

  Feb 2010 - Sept 2011

  Secretary/Administrative Personnel

  Typing of documents. Responsible for keeping the detailed information of company in appropriate files. Responsible for the smooth running of company's meeting.Overseeing the welfare of staff.Noting customers want and ensuring that deliveries are made.Receiving, accessing and dispatching incoming mails and keeping records of such mails.Keeping in view information that needs to be treated by t government e Regional Manager

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  Nigeria Labour Congress

  Jan 2014 - Jan 2015

  Protocol Officer/PA to HOD International Relations

  Securing visas and tickets for Congress membersfacilitating the travel documents of staff members going for official trip. going for official trip.Helping with planning of events with the Head of Department.Filling of forms when the need arises.Gathering of information

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  Elanred Store

  Mar 2015 - Dec 2017

  Finance/ Administrative Manager

  Updating monthly sales report and payment of stockist at appropirate time.Analysing and given summary of all funding sources, ecpenditures and reserves available fir future use (excluding those already committed and budgeted dor current and period).Provides communication systems by udentifying needs, evaluating options,maintaing equipments snd aporoving invoices.Achieves financial objectives by anticipating requirements, submitting information for budget preparation, scheduling expenditures, monitoring cost snd analysing variances.Contributes to team effort by accomplishing related results as needed.Receiving and sending mails. Typing of documents.Organizing fair. Show less

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  Smileplus Solution Inc

  Jan 2017 - now

  Customer Service Representative

  • Attracts potential customers by answering product and service questions• Opens customer accounts by recording account information• Maintains customer records by updating account information• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

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  Speedaf Nigeria

  Sept 2021 - Jan 2024

  Customer Service Representative

  • Answered customer telephone calls promptly and improved on-hold wait times.• Raising of waybill for individual shipment• Packing and preparing orders for shipment• Picking orders at the warehouse to designated outlets.• Arriving and departure of shipment to the right sites• Sourcing for customers to boost company sales.• Managed numbers of daily calls, taking orders and escalated when need be.• Assisted customers with product complaints, logging issues for investigation and providing replacement items.• Sorting orders so that the right products get to the right customers. Show less