Isaiah Oladayo O.

Experience

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  Sam co, Engineering works

  Aug 2005 - Sept 2009

  Chainsaw Engineer

  Engineering and assembling of 070 chainsaw machines- Provision of technical support to the customer remotely- Provision of technical support to the customer on site, whenever necessary

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  Boncy Technical Nigeria Limited

  Aug 2016 - Jan 2017

  ATM Technician

  Execution of preventive maintenance, Repair and Installations(Camera and anti-skimming device) of wincor-nixdorf ATM machines.- Provision of technical support to the customer remotely- Provision of technical support to the customer on site, whenever necessary- Management of customers issue on ticket management system - Delivery of service as defined by SLA or KPI (Respond, Restore, Resolve, etc.)

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  Emporg Limited

  Sept 2017 - Oct 2017

  IT Support Technician

  IT Managed Service(cloud unboarding)- Provision of technical support to the customer on site, whenever necessary- Management of customers issue on ticket management system (CARES)- Delivery of service as defined by SLA or KPI (Respond, Restore, Resolve, etc.)

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  Tizeti Network Inc (wifi.com.ng)

  Apr 2018 - Oct 2019

  Network Support Engineer

  - Real-time field support for the execution of issue resolution- Configuration and setup of router's (Mikrotik, TP-link and Cisco)- Installation and configuration of Ubiquiti and Cambium radios for internet service provision

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  REXIFI TECHNOLOGIES LIMITED (ISP)

  Nov 2019 - Jun 2021

  Co-Founder (COO), Operations, Technical Manager

  * Manage relationships with partners/vendors (likes of Airtel, 9mobile and MTN Nigeria)* Managing relationship with Landlords or Network tower owners so as to enhance a good deal closure, whilst enabling rental and installation of our radio monopoles on their building roof tops, or colocation enabling* Generate customers, follow-up and close sales lead* Handles and supervise client network installation process* Support customer after sales service and ensure fault calls are resolved* Maintaining and monitoring staffing, levels, Knowledge-Skills-Attributes (KSA), expectations and motivation to fulfill organizational requirements* Negotiation of complex agreements with upstream providers (Telecommunication partners and/or Internet Exchanges)* Overseeing of daily operations of the company and the work of executives ( IT, Marketing, Sales, Finance, etc.)* Lead employees to encourage maximum performance and dedication* Designing and implementation of business strategies, plans and procedures* Planning by prioritizing customer, employee, and organizational requirements* Write and submit reports to the CEO in all matters of importance* Participate in expansion activities (investments, acquisitions, corporate alliances etc.) Show less

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  IFix Networks LTD

  Nov 2019 - now

  Founder
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  Markeanson Holdings (Telecom)

  Nov 2021 - Apr 2022

  Project and Technical Manager

  * Liaise with superior to make decisions for operational activities and set strategic goals* Liaise with foreign partners so as effectively carry out technical operations in the organization* Provision of internet services through VPN Tunnel* Negotiating wholesale agreements between Foreign partners (e.g., Bandwidth, wholesale, etc.)Routing and switching, interconnection, wholesale, and data center colocation services* Plan and monitor the day-to-day running of business to ensure smooth progress* Supervise staff from different departments and provide constructive feedback* Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements* Manage procurement processes and coordinate material and resources allocation* Oversee customer support processes and organize them to enhance customer satisfaction* Review financial information and adjust operational budgets to promote profitability* Revise and/or formulate policies and promote their implementation* Manage relationships/agreements with external partners/vendors* Evaluate overall performance by gathering, analyzing and interpreting data and metrics* Ensure that the company runs with legality and conformity to established regulations Show less

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  Triple A Enterprise/Goshen Stars FC

  Apr 2024 - now

  Director

  • Directed operations for Goshen Stars FC, overseeing club executives and providing guidance to the team manager and coach.• Managed partnerships to enhance club visibility and opportunities, leading to increased sponsorships and player development.• Implemented welfare programs for the team, ensuring a supportive and thriving environment for players.