Meggy Hai Trang

Experience

• 

  Mercurial transitions inc.

  Jun 2006 - now

  Founder

  Freelance Graphic Design and Web Development: Working with a number of clients, including little Y Theater Co., and Shaky Hands Theater Co., Alternative Minds Foundation, Hip Learning (www.hiplearning.com) in branding, graphic design, web design, and content management.

• 

  Yelp

  Sept 2009 - Aug 2010

  User Ops Associate

  Formerly responsible for review of business changes, moderating review content, and user information.

• 

  WeightWatchers

  Oct 2010 - Apr 2012

  Webmaster (Intranets)

  Designed site banners and artwork for e-zines. Authored site content and edited external-facing client communications. Led efforts to continually upgrade site capabilities. Performed site administration as well as offered tech support for users.

• 

  Kirk Palmer Associates

  Oct 2010 - Jan 2011

  Freelance Writer

  Edited major corporate profiles of possible job candidates. Transposed recorded interviews/references of job candidates into summaries and reports.

• 

  Cincinnati Playhouse in the Park

  Aug 2013 - Jun 2014

  Acting Intern

  As an intern, Meggy has played a thirteen-year-old girl on the Autism Spectrum in Fake Flowers Don't Die, understudied the role of Belen in the World Premiere of Seven Spots on the Sun, and appeared as and understudied multiple roles in A Christmas Carol. Most recently, Meggy was seen in Pride and Prejudice, understudying the role of Amanda in 4,000 Miles, and working with Puppets for the first time in the Playhouse's spring tour: The Short Tree and The Bird That Could Not Sing.

• 

  FTI Consulting

  Apr 2015 - Feb 2016

  Web Site Coordinator/Manager

  Worked with Marketing to supply, edit, and publish artwork and publications on all global sites, in multiple languages. Played a key role in the successful transition and migration of all global sites to a new CMS system. Ran detailed diagnostics on sites post-transition to identify issues and escalated concerns so fixes were completed quickly.

• 

  Haymarket Media US

  Jul 2016 - Jan 2020

  Web Editor

  Maintained site so all content was relevant, up to date, and accurate. Updated all social media accounts to make sure marketing content was properly refreshed. Managed the rollout of high-volume article creations for MM&M and PRWeek.

• 

  Theorem

  Jan 2017 - May 2017

  Digital Content/Editorial Project Manager

  Oversaw a small team of writers responsible for creating weekly online content and subject matter expert articles and updating all social media accounts.

• 

  Citizen

  Sept 2017 - Feb 2023

  Manage 20+ employees by monitoring intake of daily needs and steering adjustments to incident creation and escalation reporting so accurate information is conveyed on the app. Recognized as a liaison with external agencies to verify that content, facts, and projections are aligned. Listen to 7+ hours of dispatch radio and create app content focused on major news events based on information received. Moderate uploaded content by fact checking and removing erroneous data.

  • Operations Manager

    Sept 2021 - Feb 2023

  • Lead Analyst

    Jun 2021 - Sept 2021

  • Senior Analyst

    Jul 2020 - Jun 2021

  • Communications Analyst

    Sept 2018 - Jul 2020

  • Freelance Communications Analyst

    Sept 2017 - Sept 2018
• 

  14th Street Y

  Jun 2023 - Apr 2024

  House Manager

  Front of house staff for theater, working in box office ticket sales, concessions, and house management. Liaison between theater rental clients, stage managers, staff, security, and other departments to ensure smooth execution of performances. Food prep and bartending for all post-show receptions and clean up. Fireguard and AHA CPR Instructor certified.

• 

  Greenery NYC, Inc.

  Apr 2024 - now

  Horticultural Site Manger

  People manager and point person for client sites. Liaison between horticulturists and management. Responsible for helping to train new staff and assessing and directing the performance and activities of Horticulturists and Site Leads. Responsible for communicating with clients to ensure the health of plant installations and happiness of the customer with Greenery NYC services.