Thomas Hesketh-Roberts

Experience

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  Bentley Motors Ltd

  Jan 2004 - Jan 2022

  Application Service Analyst

  System Index OverhaulIn order to make the system index part of the company’s disaster recovery plan I gathered requirements and developed improvements to the IT support documentation repository (ASP.Net):* improved resilience with an automatically updated offline cache version in case of network disaster* created links with other repositories to minimise data duplication & improve data captureLeaver’s Process for the IT Security Access Request SystemWhile in an application management role I put myself forward for a software development project to leverage the existing access request system into an access request/access removal system:* devised a solution with the system owner, working closely with them throughout* utilised existing components using PL/SQL and vue.js* completed the project with just 10 man days effortParts Concern Management SystemProject managed & oversaw progress of a third-party developer, avoiding scope creep and bringing the work to completion on time and on budget:* gathered in-depth requirements & facilitated workshops* utilised Product Description templates for successful Requirements Analysis* developed supporting web services (C#)Intranet Kiosk ProjectTeam leader & software developer for company-wide intranet overhaul:* managed project workload of three developers* regularly collaborated with brand team* developed a template to aid business areas in maintaining their new page contentCore Web TeamSelected to join the company’s core web team in recognition of my expertise in upholding different standards in development:* published & promoted coding standards, dev environment set-up configuration & C#.Net templates* introduced sign-off & deployment processes* delivered training & cross-functional information-sharing workshopsRetailer/Aftersales SupportManaged a team to support software rollouts & headed a programme of application management projects to reduce 2nd line queue by 50% & improve 1st line fixes by 300% Show less

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  Kainos

  Jan 2022 - Jan 2023

  Lead Software Engineer

  Extended Producer Responsibility (packaging waste reform), DEFRAAn end-to-end solution for a packaging data submission service for DEFRA ahead of new recycling legislation. As a consultant/lead software engineer I was involved with both architecting and developing while working closely with team members.* authored Architectural Design Records (ADR)* guided and supported other developers in following the design* contributed to development of a microservice architected upload solution in .Net 6. I developed both front & back-end code, including Azure B2C integration, validation, exception handling and resx translations* reviewed and improved unit test coverage* created a build pipeline that included automated testing* ran stand-ups, peer code reviews and agile retrospective meetings* inducted new team membersPresenter – Accessibility and Inclusive DesignAs the parent of a daughter with autism, I’m passionate about inclusivity and supporting those with additional needs – so I was delighted to deliver a presentation on Accessible Web Design to the wider Kainos developer and architecture community.* the highly respected presentation received a Kainos recognition award* subsequently invited to join the company’s Inclusive Design team* took part in workshops and contributing strategies to help further embed accessibility into the organisation’s culture* presented on Inclusive Design to developers at HM Passport OfficeMentor – Kainos Inspire Mentoring ProgrammeAs part of the organisation’s Inspire mentoring programme for women in technology, I actively supported a female colleague with communication and influencing skills. Show less

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  Jet2.com and Jet2holidays

  Jan 2023 - now

  • Lead Software Engineer

    Nov 2023 - now

  • Senior Software Engineer

    Jan 2023 - Nov 2023