Serkan AYDINHAN

Experience

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  Interbank Uluslararası Dış ticaret Bankası

  Aug 1996 - Apr 1999

  • Developed new business opportunities and the cross-sell, up-sell, retention of existing commercial customers. • Built and managed a customer portfolio and a team, responsible for marketing, pricing, financial analysis and credit evaluation activities• Managed a portfolio of more than 50 small, medium and large corporate customers. • Developed and prepared all credit proposals for new deals. • Main Trainings: “Banks' Act” – Computer Aided “Treasury and Financial Markets Simulation”, Negotiation and Body Language, Development of Managerial Skills• Main Courses: Basic Accounting and Financial Analysis, Law for Bankers, Macro Economy, International Payment Terms, Future Markets and Risk Management, Credit Pricing

  • Client Relationship Manager

    Jan 1997 - Apr 1999

  • Management Trainee

    Aug 1996 - Jan 1997
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  Turkish Forces

  Apr 1999 - Dec 1999

  Interpreter (English-Turkish)

  Mandatory military service

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  Denizbank

  Jan 2000 - Aug 2002

  • Led and managed Internet Banking (Individual and Corporate) Project • Managed a team of 4 employees responsible for business/service developments in Alternative Delivery Channels including ATM, Call Center, Internet Banking, SMS Banking• Managed chip card based authentication of corporate customers for online banking project• Organized and facilitated project meetings (status, kick-off, close out), daily meetings • Prepared analysis document and test cases for Credit Card menu pages for Internet Banking• Prepared test cases; tested and verified Internet Banking software application • Participated in analysis and test of B2B platform project

  • Project Manager & Team Leader

    Jun 2000 - Aug 2002

  • Business Analyst

    Jan 2000 - Jun 2000
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  YKB

  Aug 2002 - Nov 2006

  • Initiated, planned, executed, monitored/controlled and closed self service banking and CRM projects according to sound PMI project management methodologies • Managed Mobile Banking (Wap Banking, SMS Banking), Web Sites Content Management; E-Commerce Payment, Merging and Renewal of Web Sites, Online Banking Security & Personalization, Bank’s publications E-Mall projects• Managed merging two banks’ (Yapi Kredi Bank and Kocbank) Web Sites, Internet Banking and Mobile Banking • Managed $ 15 million crm tool assessment & implementation project• Led & managed project teams (consisting of 5 t0 20 members) Show less

  • Self Service Banking Unit Head, PMP

    Jan 2006 - Nov 2006

  • Project Manager, PMP

    Aug 2002 - Jan 2006
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  IBTECH (NBG Finansbank IT)

  Nov 2006 - Nov 2009

  Senior Project Manager, PMP

  • Initiated, planned, executed, monitored/controlled and closed IT projects according to sound PMI project management methodologies in a project based software development company’s project management office• Managed projects in waterfall, agile, scrum and RUP methodologies• Prepared project charter, project definition documents, kick-off presentations, project plans, weekly status reports, RFI’s, assessment reports, close-out documents, risk plans, risk evaluation reports, meeting notes• Used MS Project, CA Clarity project management tools to prepare project plans, budgets, executive reports• Documented and controlled technical analysis, technical architecture, test plans and quality documents• Organized and facilitated project meetings (status, kick-off, close out), iteration evaluations, daily meetings • Scheduled and organized stress tests, uat’s, code deployments • Led & managed project teams (consisting of 5 to 30 resources for each project)• Managed 5 to 12 projects concurrently in different business lines; namely Alternative Delivery Channels (Call Center, Mobile Banking, ATM, Internet Banking, SMS Banking), Risk Management (Basel II Regulations), Cash Management, Accounting, Deposits, Retail Loans, Corporate Loans, Credit Cards• Managed Internet Banking and ATM Banking Release projects (for small/change requests)• Managed 3 International projects (Basel II Regulations - Risk Management Projects) with Greece and Malta banks (National Bank of Greece and FinansBank Malta) Show less

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  Vitesse Re-Skilling Canada

  Feb 2010 - Aug 2010

  Project Manager, PMP

  •Managed business projects related to business development, marketing plan preparation•Prepared and lectured PMP Preparation Course for Project Managers •Facilitated meetings, prepared meeting notes, prepared status reports and presented to the board•Initiated, planned, executed, monitored and closed projects according to PMI methodologies•Managed risks, issues, resolved conflicts, clarified objectives, set tangible success goals

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  IBTech (NBG Finance Group)

  Sept 2010 - Dec 2013

  Consulting Project Manager, PMP

  • Led & managed project teams (consisting of 5 to 40 resources for each project)• Initiated, planned, executed, monitored/controlled and closed IT projects according to sound PMI project management methodologies in a project based software development company’s project management office• Practiced waterfall, agile, scrum, RUP frameworks and methodologies• Used MS Project, CA Clarity project management tools to prepare project plans, budgets, executive reports• Prepared project charter, project definition documents, kick-off presentations, project plans, bi-weekly status reports, RFI’s, RFP’s, solution assessment/procurement reports, project close-out documents, risk plans, risk evaluation reports, meeting notes• Managed projects concurrently in different business lines• Documented and controlled contracts, technical analysis & architecture, test plans and quality documents• Organized and facilitated project meetings (status, kick-off, close out, etc.) • Scheduled and organized stress tests, uat’s, code deployments Show less

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  IBTECH A.S.

  Dec 2013 - now

  Project Portfolio Manager

  • Manages the portfolio of the projects and programs related to Payment Systems, Retail and Corporate Loans, Collection, Foreign Trade & Cheques and Insurance domains, in aligned with business strategies,• Manages the prioritization process of projects and programs in the portfolio,• Assigns the projects and programs to project managers, in the order of business value priorities,• Monitors and controls the management of projects in the portfolio,• Monitors and evaluates the performance of project managers working for the portfolio,• Checks the projects’ compatibility with the processes• Organizes and facilitates portfolio meetings with IT managers, project managers and customers; • Presents and reports status and progress of the portfolio to the management board and chief officers,• Works as a mentor with the project managers in his portfolio,• Leads agile transformation and coaches teams and project managers in their agile work,• Manages the portfolio and programs using MS Project, CA Clarity PPM, Confluence and JIRA • A main contributor to continuous improvement of project and portfolio management processes Show less