Maria Ford

Experience

• 

  The MedicAlert Foundation

  Nov 2003 - Oct 2011

  Promotion retaining some of the duties of the Reception Supervisor with extra duties: • I assisted the HR Manager with recruitment reading through CV's, placing ads and confirming prices sending out the confirmation emails for interviews including map and information of the job description. • Was able to do a course for DSE in work station assessments for health and safety enabling me to carry out work station assessments for new and existing members of staff • Organised fundraising events at work to raise money for other charities • Organised the Christmas Parties and social events for staff.• Sending welcome emails to new members of staff and attaching hyperlinks for the health and safety tests Show less Some new duties came into affect as the Receptionist supervisor:• Training of junior receptionist and some dairy management for room booking, ordering of stationary and catering. • Welcoming new staff ensuring they had all the information needed on the company during their induction. • Managed a project to scan and file all confidential papers and contracts into PDF to begin processing to go paperless. • Negotiated a new account for ordering stock and introduced a new excel sheet so that the yearly budget did not exceed. • Responsible for ensuring the maintenance of shared office equipment for all staff to use correctly, including photocopier, fax machine, franking machine.• Introduced monthly competitions to boost staff morale including some fun activities once a month. I won employee of the month for all my hard work and went on to win employee of the year. Show less • Opening, logging of post on to CRM system and distributing to appropriate staff.• Ensuring the smooth running of the reception area keeping it well maintained and operating a small switch board for screening and directing calls. • Greeting visitors and members in a courteous, friendly and efficient manner, determining their needs and directing them to the relevant person or location. • Other duties included helping out with printing, scanning documents, updating Sage with holidays, sickness and bank account details.• Opening up the office and completing fire marshal and first aid training. implementing safety around the office, organisation of pat and fire alarm testing. completing fire drills for staff and visitors. Show less • Started as a filing clerk and earned a new title of Membership Archive coordinator in December 2006 for all the hard work that I achieved for The Medic Alert Foundation this was after building a better relationship with the emergency bed service which was almost no existent. • I maintained and organised a comprehensive filing system which Medic Alert used for members of the public in case of emergencies which was accessed by the emergency services• Greeting visitors and members in a courteous, friendly and efficient manner, determining their needs and directing them to the relevant person or location. Show less

  • Administration Supervisor

    Jul 2010 - Oct 2011

  • Promotion to Receptionist Supervisor

    Apr 2008 - Jul 2010

  • Promotion to Receptionist

    Apr 2007 - Apr 2008

  • Filing Clerk new title of Membership Archive Co-ordinator

    Nov 2003 - Apr 2007
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  New Economics Foundation

  Jan 2012 - Dec 2015

  •Transformed the general housekeeping of the building making it a better place to work•Enhanced better relationship with contracted cleaning company•Responsible for ensuring the maintenance of shared office equipment for all staff to use correctly, including photocopier, fax machine, franking machine•Meeting and greeting visitors, answering main switch board, •The general housekeeping, refreshments, catering, meeting rooms•Financial administration tasks preparing invoices for payments ready for accounts team•Small fun days for staff raising money for charity’s ( jeans for jeans day, time for tea and scary pink Friday)•Organised 3 Christmas Parties•Motivated staff to sing happy birthday to staff members in the monthly meetings•Maintaining the meeting room diary for all managers sending out confirmation emails to their meeting room requests•Ensuring the smooth running of reception and operating a small switch board for screening and directing calls Opening post and distributing, booking of taxis and couriers•Introduced staff award certificates in monthly meetings, to reward and encourage team or individual success •Managed phone software equipment maintain system ensuring names are updated on extension list and placed on intranet•Delivered a better quality of IT support for issues that arose with staff •Liaising with IT support team•Updating and downloading software onto computers •Configure fobs for all staff members including new staff and leavers •Allocating IT equipment to staff members for booking out laptops, voice recorders, headphones, projectors, backup tapes are changed on a daily basis •DSE certificate for Health & Safety able to carry out work station assessments First aid and Fire marshal certificate Show less • Meeting and greeting visitors, answering phones, opening post and distributing to correct staff, booking taxis and couriers for staff.• Introduced sign in and out as there was nothing in place and as a fire marshal I needed to know who was in or out of the building. • Maintaining refreshments for employees and visitors ensured meeting rooms were well stacked and tidy. Implemented the use of dairy management as staff would not know who had booked which room. • Under took some training for IT to enable me to be the first point of contact for staff with issues and then liaised with an out sourced company. Was in charge of changing the backup tapes on a daily basis. • Prepared invoices for payments to hand to the finance team. Monitoring security implementing locking up/opening up procedures were adhered to. • Ensuring all staff had training on all equipment printers, faxes, franking machine and computers• Assisting in general housekeeping matters and general office managing of the building maintain stock and stockroom, monitoring cleaning and dealing with contractors and suppliers. Show less

  • Office Manager

    Jan 2011 - Dec 2015

  • Administration Assistant

    Jan 2012 - Dec 2014
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  MiddletonMurray

  Jan 2016 - Jun 2016

  Office Manager

  • Highly organised and efficient individual who thrives when supporting a team to be effective. • To provide internal and external customer service to the highest possible standard to staff and clients. • Being a hands on individual who is not afraid to muck in and resolve problems that arise in an office• Looking after IT equipment to keeping an office running as smooth as possible for visitors and staff• Strive in helping to reduce costs where possible, getting better value for money when ordering stationary. Show less

• 

  Reward

  Sept 2016 - Dec 2017

  Office Manager

  currently actively seeking employment

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  O2 (Telefónica UK)

  Jul 2018 - now

  Office Manager