Subhasish Roy

Experience

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  BT Group

  Aug 2019 - Aug 2024

  - Spend Management, Demand & Portfolio Management- Partner Management & Workforce Planning- Application Lifecycle Management, Story Management - Digital Strategy, Digital Planning & Governance - Transformation, Cost Optimization, Procurement Strategy, Supplier Management- IT Deployment, Scaling and Management- Project/Program Management - IT Operations and Analysis, Procurement - Data Management, Data Visualization & Analytics- Qlik, Qlik Sense, Qlik View, Qlik Cloud, Qlik AutoML- SAP, Ariba, Jira, Confluence - Power Automate, Power Apps- CostPerform, Cost Modeling, Cost Analytics, Cost Management- ETL/ELT Pipelines & Principles-Technology Business Management (TBM) Show less Working as Asset and Inventory Management Analyst in BT Global for multiple accounts simultaneously.- Providing data governance through all operational teams in order to maintain and improve data quality. - Providing support for Service and Commercial inventory.- Experienced on order journey and Asset & Inventory Management.- Complete knowledge of Asset & Inventory build, update & cleanse.- Responsible for inventory configuration and data governance in central repository, monitoring and providing support to billing.- Strong understanding of telecom monitoring systems and system managed databases. Working with TDA, Network Engineers and NOC.- Working with multiple teams involved in the order journey in order to put data governance throughout the upstream and downstream systems.- Working with Contract Managers, Commercial Managers and Project Delivery Managers in order to keep the Service and Commercial Inventory in good health for each account. - Stakeholder Management for multiple accounts.- Troubleshooting, Data Analysis and detailed investigation concentrating on Assets & Inventories.- Resolving complex inventory issues efficiently in order to meet SLA for the order journey.- Proactive Data Analysis and Reporting as per the requirement. Show less 1. Handling Communication Providers/End User escalations for BT Openreach's one of the giant Team - Fibre and Network Delivery. Resolving End to End escalations by providing infrastructure solutions to the various teams for better End User experience.2. Providing FTTP and FTTC infrastructure solutions for best experience.3. Providing Best Option of Fibre Products through Survey to UK Customers and working closely with Team members to resolve escalations quickly by collaboration and best practices. 4. Handling CP orders for Pre Order Commissioning for FTTP (Fibre to the Premises) service for the Customer Premises. 5. Validation and Survey of MDU(Multi dwelling Units/Flats/Apartments) to provide scope for Fibre Connections. 6. Stakeholder Management (Connecting with End to End managers, Field Based Co-ordinators, Patch Managers, Service Assurance Teams, RST Teams and Commissioning Teams) Show less

  • Digital Operations Professional - BT Digital (Chief Operating Office)

    May 2023 - Aug 2024

  • CDM Expert - Asset & Inventory Management - BT Business

    Apr 2021 - Apr 2023

  • Associate Engineer - Fibre & Network Delivery - Openreach

    Aug 2020 - Apr 2021

  • Trainee Associate Network Planner - Openreach

    Aug 2019 - Aug 2020
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  University of Birmingham

  Sept 2024 - now

  Strategy & International Business Department Representative and Student Advisory Board member (2024-2025) at Birmingham Business School, College of Social Sciences, University of Birmingham.Attending SSF meetings and Student Advisory Board meetings as Department Representative and coordinating with Business School Representative and College Representative and other high level stakeholders in Student Representation System at the University to improve overall academic experience of students, receiving feedbacks from cohort and closing the feedback loop by giving feedbacks on reported points. Show less

  • Department Representative and Student Advisory Board member

    Nov 2024 - now

  • Postgraduate Student Representative

    Oct 2024 - now

  • EDI Ambassador - CoSS Student Experience Team (Research Associate)

    Sept 2024 - now
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  The Chartered Institute of Export & International Trade

  Dec 2024 - now

  Student Member
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  Tracsis PLC

  Dec 2024 - now

  Market Research Surveyor - Consultancy - Insights and Bespoke Development